Behavioral Health Provider

SUMMARY:

The Behavioral Health Provider I is responsible for delivering comprehensive behavioral health services within an integrated primary care setting. This includes conducting assessments, developing treatment plans, providing short-term interventions, managing patient care, and collaborating closely with primary care providers to address patients' mental health, substance abuse, trauma, and psychosocial needs. The role requires regular on-site presence to ensure seamless integration with the healthcare team.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

1. Supports and implements Gracelight’s vision, mission, and values; fosters and promotes a culture of service excellence and accountability.
2. Performs all job functions in a professional and courteous manner, including timely answering of phone calls and emails and providing excellent customer service to internal and external customers.
3. Delivers behavioral health services in an integrated primary care environment, working collaboratively with medical providers to offer holistic, patient-centered care.
4. Conducts functional and strengths-based bio-psycho-social assessments along with comprehensive diagnosis for mental health, substance abuse, trauma, and psychosocial needs.
5. Utilizes both short-term interventions, as approved by the funding source, targeting trauma, mental health symptoms, and reduction of substance use.
6. Consults with primary care providers to enhance understanding of the patient, provides support for treatment approaches that incorporate behavioral health needs, and assists with implementation of bio-psychosocial treatment and care plans.
7. Collaboratively develops multi-disciplinary workflows, clinical pathways, and other practices to maximize the benefits of team care for patients.
8. Responds promptly to primary medical care staff for crisis intervention during psychiatric emergencies and assists staff during any other type of emergency.
9. Works alongside primary care providers for warm hand-offs, connects with medical staff, and provides brief short-term interventions to patients in need and/or crisis.
10. Coordinates and manages patient care, ensuring continuity and quality of care. Follows up with patients to monitor progress, monitors adherence to treatment plans, and addresses any barriers to care.
11. Maintains daily visit targets to ensure optimal patient care and service delivery.
12. Actively participate in monthly clinical supervision and further enhance professional growth through training and consultation with other paraprofessionals.
13. Completes all charting in a timely manner and close charts within 72 hours, including assessments, progress notes, care plans, and billing documentation.
14. Complies with organizational policies and procedures and adheres to HIPAA regulations. Follow reporting protocol for both adult and child clients.
15. Maintains a high level of professionalism and adherence to organizational policies.
16. Demonstrates respectful and collaborative behavior with colleagues, patients, and supervisors.
17. Supports client involvement in planning, implementing, and evaluating services.
18. Completes data collection forms and prepares reports as required.
19. Provides clinical supervision to Behavioral Health II staff members as needed.
20. Participates in the Comprehensive Perinatal Services Program (CPSP) and adheres to clinical quality measures related to prenatal and postpartum depression screenings.
21. Conducts prenatal and postpartum depression screenings and follows up on positive depression screenings to ensure appropriate care and support.
22. Maintains a comprehensive list of resources to assist patients with their practical, social, and emotional needs.
23. Demonstrates flexibility to change and to evolving healthcare needs, organizational changes, and advancements in the field.
24. Must be willing and able to work at all locations as needed to meet patient care needs.
25. Must be willing and able to work all business hours including evenings and weekends.
26. Performs other duties as assigned.