Bellstand/Door Attendant (m/f/x)

POSITION SUMMARY

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.

Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

LANGUAGE & WORK AUTHORIZATION

• A good command of French and English is essential.
• Luxembourgish and/or German would be considered an asset.
• Applicants must be legally authorized to work in Luxembourg at the time of application.

COMPENSATION

• Salary range: starting from non-qualified minimum wage. Final offer will depend on experience, qualifications and internal equity.

WHAT WE OFFER

Join Our Team and Enjoy Exceptional Perks

At Marriott International, we believe in taking care of our associates so they can take care of our guests. When you join our global family, you will benefit from a supportive environment designed to help you grow and thrive.

• Explore Rates: Discover the world with your loved ones through special discounted rates at Marriott hotels worldwide.
• Lunch support on working days: Designed to make your daily routine more convenient and enjoyable.
• Development Opportunities: We are committed to your growth through professional development, training and international career opportunities.
• Diverse and Inclusive Culture: Join a team that values diversity, inclusion and collaboration in an international environment.
• TakeCare Program: Our TakeCare initiatives support well-being, community and personal growth, in line with Marriott’s people-first culture.

Discover why Marriott International and Luxembourg Marriott Hotel Alfa can be the right place to build your career.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.