Bench Technician I

SUMMARY:

Troubleshoots, repairs, and maintains video gaming machines as well as components, peripherals, and the player tracking system used in the machines. The Bench Technician I installs, removes, or moves machines on the casino floor using a hand truck as needed.

RESPONSIBILITIES:

• Maintain the electronic components, systems, and peripherals of gaming machines.
• Repair and modify components, electrical systems, and peripherals of the gaming machines.
• Under supervision configure video gaming machines to meet manufacturers and regulatory agency specifications.
• Remove, move, install, and/or upgrade slot machines.
• Ensure compliance with internal controls, policies, and procedures as they pertain to this position.
• Assist customers with questions or game instructions as requested.
• Monitor and track the video gaming machine malfunctions, cause, and parts involved.
• Contribute to team efforts and accomplish related results as required.
• Other projects and duties as assigned.