Benefits/Human Resources Assistant

What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!

Benefits/Human Resources Assistant

Full Time

$45-50K

Location: Corporate Office 127 Town Center Blvd. Clermont, FL 34714

(This is not a remote or hybrid position)

Monday - Friday 8:30 AM-5:00 PM

Job Summary:

The Benefits/Human Resources Assistant coordinates and administers benefits, including medical, dental, vision, life insurance, short and long-term disability, Flexible Spending Account, Health Savings Account, Leave of Absence, FMLA, 401K plan, and other human resources duties.

Responsibilities and Duties:

  • Responsible for benefit plan billing, auditing, and related processes for medical, dental, vision, STD, LTD, Life/AD&D, FSA, HSA, life events, COBRA and 401k.
  • Collaborate closely with Payroll to maintain spreadsheets for each insurance provider to provide the necessary documentation for invoice processing
  • Reconcile and approve carrier invoices for timely payment
  • Review and audit benefits eligibility, benefit elections, qualifying events, and terminations to ensure accurate and timely processing
  • Process ST/LTD claims requests with the insurance company while guiding employees through the process
  • Administration of the company leave programs and ADA
  • Ensure compliance with legal and regulatory requirements related to employee benefits, such as ERISA, HIPAA, and ACA - Filings such as 5500’s, ACA, 1095, etc
  • Provides support to employees with questions and resolves concerns by interpreting benefit policies and procedures. Collaborate with partners to ensure effective and efficient service to employees
  • Prepare reports for census, compliance testing, and audits.
  • Coordinate, create content, and effectively communicate annual open enrollment meetings and presentations
  • Facilitate benefits training and offer benefits guidance during new hire orientation, in-person, by phone, and virtually via video conference
  • Providing ongoing support for the Human Resources Department
  • Provide backup assistance for:
    • Processing new hires, HRIS data entry, and guiding them through onboarding paperwork
    • Schedule interviews, confirmation calls, and balance calendars for interviewers and candidates
    • Onboarding orientation – set up and present.
    • Attend and assist with hiring events
    • Administrative duties
  • Other duties as assigned by management