Benefits Specialist
About Crossover Health
Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.
Job Summary
The Benefits Administrator is responsible for the day-to-day activities relating to the company’s Employee Benefits and Wellbeing programs as well as, working on project bases, analysis, critical thinking, input and assistance, with regard to the design, improvement and redesign of those programs.
PURPOSE OF THE POSITION
The Benefits Administrator is responsible for the day-to-day activities relating to the company’s Employee Benefits and Wellbeing programs as well as, working on project bases, analysis, critical thinking, input and assistance, with regard to the design, improvement and redesign of those programs.
ESSENTIAL JOB FUNCTIONS
Assist in developing, implementing, administering, and maintaining the company’s health care programs, including medical, dental, vision, HSA and FSA, as well as other welfare plans, including disability, life, commuter, PTO and EAP.
Administration, maintenance, communication, and education with company Wellbeing program/platform as well as related engagement efforts.
Participate in various benefits projects which may involve customized revision, development and/or re-design of existing benefits programs, and helps to design and implement any special or new compensation programs to support company objectives.
Assist with benefits in new hire and termination situations.
Develop benefits communications and counsels team members on escalated benefits related issues. Ensures that benefits programs are cost effective, comply with established policies, guidelines, processes and procedures as well as government laws and regulations.
Evaluate existing benefits programs against peer organizations to determine competitiveness, trends and developments.
Partner with HRIS and Payroll areas to obtain data necessary for benefits administration and analysis and other activities.
Keep aware of, and current with, changes in laws and regulations relating to employee benefits as impacting company benefits programs.
Keep up to date on “best practices” and ideas in the benefits area to consider for possible implementation.
Additional duties and/or responsibilities as assigned from time-to-time.
May require other duties as assigned.
BASIC QUALIFICATIONS
Education: Bachelor’s degree in HR or related area is a plus or equivalent work experience.
Experience: 4+ years of solid, hands-on experience in the corporate human resources department of a 5000+ employee corporation, working specifically on employee benefits, especially health and welfare plans. Served as the lead (or strong involvement) with Open/Annual Enrollment for health and wellness plans.
Experience building a new wellness program or enhancing an existing one is a big plus.
Experience with 401(k) plan administration, including facilitating file transmissions between company and record keeper and resolving employee issues preferred.
Knowledge and Skills:
Strong ability to partner, consult and communicate with other HR team members and management, including HR Business Partners, Talent Acquisition, HR
Solutions Center, Talent Management and Team Member relations.
Familiarity with state and federal employment and employee benefit laws and regulations, including ERISA, COBRA, ACA, HIPAA, FMLA, etc., as well as basic employee benefits and employee relations principles and practices.
Ability to handle sensitive information confidentially.
Ability to conduct research, analyze information and data and present findings in a concise format.
Enthusiastic, positive, “can-do” attitude, relaxed demeanor and perseverance required to troubleshoot/resolve complex technical issues while balancing multiple priorities.
Exceptional communications and customer service skills, both written (primarily email) and verbal.
Solid mathematics and critical thinking skills and strong ability to focus on detail, while maintaining high-degree of accuracy.
Proficient at an intermediate level with standard office software, including Microsoft Excel, Word, PowerPoint and Outlook. Experience with UltiPro and plan sponsor portals is a plus.
Ability to closely adhere to policies, practices and procedures.
Comfortable working in a business casual environment that requires flexibility and at various times working autonomously.
Work Environment:
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in an office and/or virtual setting. The noise level in the work
environment is usually quiet.
Physical Demands:
These physical demands are representative of the physical requirements necessary for a team member to successfully perform the essential functions of the job. While performing the duties of this job, the team member will be regularly required to talk, hear, remain in a stationary position for 50+% of the time, and operate a computer. The position may also require standing, walking, bending, kneeling, stooping, and lifting/moving items over 20 pounds.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for his/her job. Duties, responsibilities, and activities may change at any time with or without notice.
Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
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