Benefits Specialist
Overview
The HR Benefits Specialist is responsible for assisting with the benefits function and performs a variety of administrative duties. This role supports day-to-day operations, addresses employee inquiries regarding benefits, and ensures accurate record keeping and reporting.
This role is remote within the following states: AZ, FL, GA, IL, KS, NC, NE, SD, TN, TX, WI, and WY.
Candidates may reside in or relocate to any of these states. Relocation assistance will be provided.
Responsibilities
- Serve as a point of contact for inquiries regarding benefits, such as health insurance, retirement plans, leave policies, wellness programs, and other company-provided benefits. Escalates issues as needed.
- Manage support requests through the department’s support ticketing system.
- Assist with developing and distributing clear, informative materials about benefits options, enrollment procedures, and policy changes.
- Ensure accurate and timely processing of enrollments, terminations, and modifications.
- Utilize HR Information Systems (HRIS) to assist with benefits administration, ensuring accurate data entry and maintenance.
- Generate reports to aid in decision-making processes.
- Maintain up-to-date documentation of benefits policies and procedures. Ensure consistency and clarity in all benefits-related documents and communications.
- Provide support for special projects, such as open enrollment and health fairs, as needed.
Qualifications
- 2+ years of experience in HR or benefits administration
- Holds a bachelor’s degree OR has equivalent work experience in the Human Resources field. Advanced degrees or certifications in an HR-related field is a plus.
- Experience working in a manufacturing environment is a plus.
- Knowledge of benefits programs, laws, and regulations.
- Strong analytical skills and proficiency in benefits administration systems.
- Excellent communication, customer service and interpersonal skills.
- Strong multi-tasking abilities and time management skills.
- Detail-oriented with a commitment to accuracy.