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WarHorse Casino

Beverage Server- Omaha

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Summary

Beverage Server – Full Time (Omaha)

Pay: $7.00/hour + tips

POSITION SUMMARY

WarHorse Gaming Omaha is seeking energetic and guest-focused individuals to join our team as a Beverage Server. In this role, you will deliver exceptional service by providing prompt, friendly, and professional beverage service on the casino floor. You will play a key part in creating a positive and memorable guest experience while maintaining compliance with all company policies and regulations.

SCHEDULE REQUIREMENTS

  • Full-time availability required
  • Shifts may include:
    • 8:00 AM – 4:00 PM
    • 12:00 PM – 8:00 PM
  • Must be available to work any day of the week, including weekends and holidays

ESSENTIAL JOB FUNCTIONS / DUTIES

  • Provide prompt, efficient, and friendly beverage service to guests
  • Accurately enter beverage orders into the POS system
  • Prepare drink garnishes and set-ups according to standards
  • Ensure compliance with all federal, state, local, and company liquor laws and regulations
  • Follow S.M.A.R.T., T.I.P.S., or ServSafe alcohol service standards
  • Retrieve and transport used glassware to designated areas
  • Maintain and balance server bank when applicable
  • Attend required meetings and training sessions
  • Maintain a clean, professional appearance at all times
  • Foster positive guest and team member relationships
  • Perform additional duties as assigned

JOB SPECIFICATIONS

  • Must be 19 years of age or older
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to operate mobile devices, tablets, and POS systems
  • Strong communication and guest service skills
  • Ability to work in a fast-paced, high-energy environment

CORE COMPETENCIES

  • Guest Focus
  • Communication
  • Team Collaboration
  • Flexibility
  • Problem Solving
  • Ethical Conduct
  • Stress Management & Composure

BENEFITS – START DAY ONE

  • Health, Dental & Life Insurance
  • 401(k) with investment options
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)

CERTIFICATIONS & LICENSING

  • Must obtain and maintain ServSafe, TIPS, or S.M.A.R.T. certification
  • Must be able to secure and maintain a Nebraska Gaming License

WORK ENVIRONMENT

This position operates in a fast-paced casino environment and may involve standing for extended periods, lifting up to 50 lbs, and working in areas with moderate noise levels. Schedules may vary based on business needs.