BH Outreach Supervisor

POSITION SUMMARY: The Behavioral Health Outreach Supervisor provides leadership and oversight of community-based outreach, care coordination, and substance use disorder (SUD) programs serving Native American and SCIHP communities. This position supervises the outreach team and SUD counselors, ensuring effective, culturally responsive engagement and service delivery. The Supervisor coordinates outreach efforts that connect individuals to mental health, substance use, recovery, and supportive services, including safe and confidential referrals to domestic violence/intimate partner violence resources. This role collaborates with Tribal programs, community-based organizations, healthcare providers, and partner agencies to reduce barriers to care, improve service integration, and promote community education and stigma reduction.

ESSENTIAL FUNCTIONS:

1. Provide direct supervision to outreach workers, care coordinators, and SUD counselors, including task delegation, workload management, coaching, goal setting, and annual performance evaluations.
2. Foster a positive, inclusive, trauma-informed, and culturally responsive work environment that supports staff wellness and professional development.
3. Monitor and manage staff caseloads to ensure equitable distribution, appropriate acuity, and timely program implementation.
4. Develop, implement, and evaluate targeted outreach, awareness, and prevention strategies to increase utilization of behavioral health, SUD, and DV/IPV services.
5. Establish and maintain partnerships with Tribal programs, schools, clinics, social service agencies, and advocacy organizations.
6. Represent the program at Tribal and community events, meetings, workshops, and public forums.
7. Provide presentations, trainings, and workshops on mental health awareness, stigma reduction, substance use prevention, trauma, and DV/IPV.
8. Carry a care management caseload as needed, conducting biopsychosocial, trauma, and risk assessments and developing individualized care plans.
9. Coordinate services across the full SUD continuum, including prevention, outpatient, residential treatment, withdrawal management, and recovery support.
10. Facilitate warm hand-offs and referrals to culturally responsive services, treatment providers, peer support, and recovery groups.
11. Screen for DV/IPV; provide confidential, survivor-centered referrals and safety planning in collaboration with specialized providers.
12. Assist participants with insurance navigation, benefits enrollment, financial resources, emergency assistance, and victim compensation programs.
13. Ensure consistent follow-up, participant engagement, and care plan adjustments.
14. Provide technical assistance and training to SCIHP Tribal communities and staff on crisis intervention and behavioral health best practices.
15. Deliver Naloxone trainings addressing overdose risk, administration, harm reduction strategies, communication, and stigma reduction.
16. Collaborate with the Behavioral Health Director and Programs Manager to design, implement, and evaluate community-based programs.
17. Work across internal departments to support integrated care and improved health outcomes.
18. Advocate for policies, funding, and systems improvements that enhance behavioral health and participate in grant development and management, including needs assessments, reporting, monitoring deliverables, and ensuring compliance.
19. Maintain accurate, timely, and confidential documentation and data tracking in compliance with organizational, state, federal, and grant requirements.
20. Prepare regular program reports for leadership and funding agencies.
21. Compile and analyze data to support quality improvement, identify trends, and guide program development.