BILLING ASSISTANT
Job Description
- Respond promptly and professionally to email inquiries related to billing and invoices
- Generate and issue trucking and rental-related invoices in a timely manner
- Prepare monthly reports and share them with relevant client by the 10th of every month
- Handle credit notes for depot refunds, overcharges, customer disputes, and goodwill discounts
- Assist with preparing daily sales reports for management when required
- Use the ERP and accounting systems to retrieve customer account details, such as ACRA records and credit application forms
- Perform posting duties to the dynamic accounting system every 10 days to ensure smooth operations
- Review charge codes and storage folders to ensure all files are billed accurately and promptly
- Follow up on outstanding Statements of Account (SOA) payments to monitor customers' payment statuses
- Coordinate and assist in month-end closing activities to ensure all invoices are filed and accounted for
- Support ad-hoc duties, including scanning, uploading invoices to the ERP system, and sending invoices to customers
Job Responsibilities
- Minimum qualification of GCE 'O' Levels, Diploma in Business, Accounting, or a related field. Candidates with equivalent/similar qualifications are welcome to apply
- Relevant experience in billing, accounting, or a similar role is preferred (at least a year or more), but candidates with transferable skills are encouraged to apply
- Proficient in Microsoft Office
- Strong attention to detail and accuracy in handling numerical data
- Ability to work independently and manage tasks under pressure with minimal supervision
- Effective communication skills and the ability to collaborate across departments
- Adaptable and flexible, with a willingness to learn new systems and processes