BRANCH MANAGER
Operational Management<\/u> <\/b>
<\/div>
<\/div>
<\/div>
<\/div>
Distribute overall and sub\-targets received from the Area Manager fairly among shifts and team members.
<\/div>
<\/div>
Plan and coordinate shift schedules to ensure adequate staffing levels; submit finalized schedules to the HR Department.
<\/div>
<\/div>
Oversee the execution of daily operations to ensure service excellence and operational efficiency.
<\/div>
<\/div>
Supervise inventory activities, including daily stock checks and coordination with the Inventory Committee for adjustments.
<\/div>
<\/div>
Monitor stock levels and review inbound/outbound documentation to maintain accurate inventory records.
<\/div>
<\/div>
Ensure availability and proper organization of all official branch documents for presentation to relevant authorities when needed.
<\/div>
<\/div>
Ensure safety, functionality, and proper maintenance of fixed assets and facilities within the branch.
<\/div>
<\/div>
Cover pharmacist shortages when necessary to ensure uninterrupted branch operations.
<\/div>
<\/div>
Sales & Business Development
<\/div>
<\/div>
<\/div>
<\/div>
Ensure the achievement of monthly sales and performance targets (branch\-wide and individual).
<\/div>
<\/div>
Monitor sales against KPIs such as push list, basket size, and new customer acquisition.
<\/div>
<\/div>
Develop and implement localized promotional campaigns to drive foot traffic and revenue.
<\/div>
<\/div>
Train and guide staff to improve upselling and cross\-selling techniques.
<\/div>
<\/div>
Monitor daily target achievement and communicate progress to the team to foster accountability.
<\/div>
<\/div>
Staff Leadership & Development
<\/div>
<\/div>
<\/div>
<\/div>
Provide effective leadership to the team, fostering a positive work culture aligned with company values.
<\/div>
<\/div>
Identify, train, and prepare a deputy to manage operations during your absence.
<\/div>
<\/div>
Monitor staff performance across all shifts, with particular attention to night shifts.
<\/div>
<\/div>
Ensure the delivery team maintains proper grooming, dress code, and service quality standards.
<\/div>
<\/div>
Evaluate training needs of staff, coordinate with HR, and assess training effectiveness post\-completion.
<\/div>
<\/div>
Compliance & Control
<\/div>
<\/div>
<\/div>
<\/div>
Enforce adherence to the company\u2019s operating protocols and Code of Ethics.
<\/div>
<\/div>
Regularly monitor surveillance camera footage on designated screens to ensure staff adherence to company standards and operational protocols, with particular focus on night shift activities.
<\/div>
<\/div>
Verify that night shift employees fulfill duties listed in the Night Shift Service Logbook.
<\/div>
<\/div>
Conduct periodic audits of the main branch safe and ensure proper handover documentation across shifts.
<\/div>
<\/div>
Ensure all financial and inventory records meet audit and compliance standards.
<\/div>
<\/div>
Implement and monitor procedures that reduce discrepancies (e.g., avoid stock shortages, maintain accuracy thresholds).
<\/div>
<\/div>
Reporting & Communication
<\/div>
<\/div>
<\/div>
<\/div>
Submit detailed monthly performance reports to the Area Manager with action plans and timelines.
<\/div>
<\/div>
Communicate regularly with all team members and maintain 24/7 availability for urgent operational matters.
<\/div>
<\/div>
Review and respond to official branch emails daily to ensure timely coordination with other departments.
<\/div>
<\/div>
Maintain accurate documentation and submit periodic reports related to training, operations, inventory, and compliance
<\/div><\/span>
Requirements<\/h3>
<\/div><\/span>
Requirements<\/h3>- Strong leadership and team management
<\/span><\/li>- Problem\-solving and decision\-making
<\/span><\/li>- Attention to detail and accuracy
<\/span><\/li>- Effective communication and active listening
<\/span><\/li>- Customer service orientation
<\/span><\/li>- In\-depth pharmaceutical knowledge
<\/span><\/li>- Time management and prioritization
<\/span><\/li>- Positive and strategic thinking
<\/span><\/li>- Negotiation and persuasion skills
<\/span><\/li>- Strong sales acumen
<\/span><\/li>- Licensed Pharmacist
<\/span><\/li><\/ul>
<\/div><\/span>
Benefits<\/h3>Performance Bonuses<\/b>
<\/h3>- Monthly bonus system
<\/span><\/li>- Target\-based sales incentives
<\/span><\/li><\/ul>Medical & Social Insurance
<\/h3>Social insurance coverage
<\/p><\/li>
Medical insurance (according to company policy & position level)
<\/p><\/li><\/ul>
<\/div><\/span>
<\/span><\/li>
<\/span><\/li>
<\/span><\/li>
<\/span><\/li>
<\/span><\/li>
<\/span><\/li>
<\/span><\/li>
<\/span><\/li>
<\/span><\/li>
<\/span><\/li>
<\/span><\/li><\/ul>
<\/div><\/span>
Benefits<\/h3>Performance Bonuses<\/b>
<\/h3>- Monthly bonus system
<\/span><\/li>- Target\-based sales incentives
<\/span><\/li><\/ul>Medical & Social Insurance
<\/h3>Social insurance coverage
<\/p><\/li>
Medical insurance (according to company policy & position level)
<\/p><\/li><\/ul>
<\/div><\/span>
<\/h3>
- Monthly bonus system
<\/span><\/li>- Target\-based sales incentives
<\/span><\/li><\/ul>Medical & Social Insurance
<\/h3>Social insurance coverage
<\/p><\/li>Medical insurance (according to company policy & position level)
<\/p><\/li><\/ul>
<\/div><\/span>
- Target\-based sales incentives