Business Analyst (BA)

Key Responsibilities

1. Requirements Management & Project Delivery

• Collaborate with stakeholders to elicit, analyze, validate, and document business requirements.

• Manage requirements throughout the project lifecycle using tools like JIRA and Confluence.

• Oversee both software development and maintenance projects, ensuring alignment with business objectives in an Agile environment.

2. Vendor & Deliverable Management

• Act as the primary point of contact working with outsourced vendors.

• Track, monitor, and review vendor deliverables to ensure quality, scope compliance, and timely delivery.

3. Quality Assurance & Testing

• Define testing strategies and lead User Acceptance Testing (UAT) processes.

• Coordinate with business users and QA teams to ensure system functionalities meet specified requirements and high-quality standards.

4. Project Management Support

• Apply project management best practices to assist in tracking project timelines, managing risks, and ensuring smooth execution.

Job Requirements

Education & Experience

• Degree: Bachelor’s degree or Diploma in Business, IT, Engineering, or a related field.

• Experience:

• Over 5 years of professional experience working as a Business Analyst.

• Proven track record of working on Agile projects.

• Hands-on experience in both system development (build) and maintenance/support phases.

Technical & Professional Skills

• Tools: Highly proficient with requirements management and tracking tools, specifically JIRA and Confluence.