Business Analyst (BA)

Company Overview

Vinova is an award-winning development company specializing in mobile, web, and enterprise applications. Established in 2010, it serves global clients across IoT, blockchain, fintech, and ecommerce, delivering quality solutions through passionate collaboration and cutting-edge technology.

Job Summary

You will lead business analysis efforts to identify problems and opportunities, develop solutions, and manage ICT projects to deliver value on time and within budget. Collaborate with cross-functional teams and vendors to ensure alignment with business needs and technical feasibility.

Responsibilities

• Create detailed business analyses that identify problems, opportunities, and solutions to support informed decision-making.
• Analyze business needs, define problem scope, and develop business cases to address challenges effectively.
• Evaluate technical limitations and propose or implement solutions to overcome them.
• Manage multiple vendors and ICT service providers, coordinating with application and infrastructure teams to clarify solutions and ensure timely project delivery within budget.
• Identify stakeholders and apply appropriate techniques to manage, track, and trace requirements throughout the project lifecycle.
• Facilitate requirements workshops to gather user needs and analyze business processes for clear documentation of problems and solutions.
• Assess current business states and elaborate stakeholder requirements to define precise business needs within scope.
• Source and evaluate alternative solutions to identify the best fit, identify gaps, and recommend workarounds or changes.
• Assess deployed solutions to verify alignment with original business needs.
• Participate in project activities including requirements gathering, user acceptance testing, training, and implementation.
• Review project deliverables such as functional specifications, system test plans, user guides, and operation manuals for quality and completeness.
• Plan and execute user acceptance testing to validate solution effectiveness.
• Assess business needs for service requests and evaluate the impact of system enhancements.
• Implement effective ICT incident resolution and establish processes to prevent recurrence.
• Manage project scope, budget, and schedule, providing regular management reporting for maintenance and development projects.
• Ensure projects meet business needs within agreed cost, duration, and quality parameters.
• Identify potential project risks, assess organizational impact, and recommend mitigation strategies.
• Ensure compliance with IT management, quality, and security policies in development processes and systems.
• Resolve day-to-day IT issues related to applications, infrastructure, or security to maintain smooth operations.

Required competencies and certifications

• Tertiary education in Computer Science, Electronics Engineering, Information Technology, or equivalent.
• Project Management Certification or equivalent.

Preferred competencies and qualifications

• Experience completing at least three full project development life cycles or project maintenance.
• Ability to work independently and collaboratively with professionals at all levels.
• Strong analytical, conceptualization, and problem-solving skills with the ability to prioritize and manage multiple tasks.
• Proficiency in design, coding, testing, and debugging.
• Experience with requirement elicitation techniques such as design thinking, persona analysis, and customer journey mapping.
• Experience facilitating user requirement workshops.
• Experience in web-based development and mobile IT projects.
• Results- and customer-oriented mindset.
• Experience with Commercial Cloud AWS services including ECS Fargate, AWS Lambda, AWS RDS, AWS QuickSight, AWS EC2, AWS CloudWatch, and AWS S3.
• Experience working in DevOps and Agile environments.
• Agile Certification such as Certified Scrum Master.
• Experience working in government environments.
• Familiarity with governance and adoption of digital services in enterprise IT environments.
• Strong troubleshooting skills resolving application, infrastructure (desktop, server, network), and security issues in a government context.
• Ability to balance strategic perspectives with detailed understanding of business needs and challenges.
• Strong organizational, team collaboration, and people management skills.
• Excellent oral and written communication skills with the ability to influence stakeholders.