Business Analyst

Job Title: Business Analyst

Duration: Long Term

Location: Washington, DC

Job Description:

• Consults with agency functional unit(s) to identify, define and document business needs and objectives, operational procedures, problems, input and output requirements, levels of systems access and configuration specification.
• Acts as a liaison between end-users, technical analysts, information technology analysts, consultants and others in the analysis, design, configuration, testing and maintenance of various systems to ensure optimal operational performance.
• Develops, documents, and/or updates the Standard Operating Procedures, guidelines, and processes.
• Tracks and fully document changes for functional and business specifications; drafts detailed universally understood procedures for permanent records and for use in training.
• Identifies opportunities for improving business processes through quality assurance effort, systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.
• Plans, organizes, and conducts business process reengineering/improvement projects and/or management reviews of operations or projects.
• Researches and prepares statistical reports using internal and external data, and consolidates information into cohesive and understandable correspondence or other written form for use in management decision-making.
• Conducts change impact analysis to assess the potential implications of changes.
• Participates in user acceptance testing and testing of new system functionality.
• Develops training curriculum and conducts formal training sessions covering assigned systems modules or changed processes and procedures.
• Directs or participates in studies of new and existing programs and special projects to determine feasibility, resolve problems including organizational, procedural, technical and fiscal research and analysis; develops policy and procedures to improve efficiency, cost-effectiveness, and/or improve internal and external customer service; develops information system documentation to support efficient operations; prepares reports and written findings and recommendations; and monitors changes.

Roles and Responsibilities:

• Bachelor’s degree in Business Administration, Information Systems or related field.
• Minimum 5 years of experience in Business/Systems Analysis or Quality Assurance.
• Minimum 5 years of experience in generating business requirements, process documentation with diagram, and Standard Operating Procedures.
• Minimum 5 years of experience in writing position papers, statistical data analysis, and presenting findings with recommendations, analyzing data to draw business-relevant conclusions.
• Minimum 5 years of experience collaborating in a multi-disciplinary team environment.
• Minimum 3 years of experience in data visualization techniques and tools /discovery tools such as Tableau and Power BI.
• Minimum 3 years of experience in writing SQL queries.
• Minimum 3 years of experience utilizing SharePoint and Salesforce.
• Minimum 1 year of experience in taxicab and/or the transportation industry analyzing an organization or business domain (real or hypothetical) documenting its business processes or systems, assessing its business model or its integration with technology 13.
• Ability to review/analyze large volumes of data and provide detailed analysis and findings.
• Proficient in the use of Microsoft Office suite including Visio.

Wasim Ahmed

703-722-8126

wahmed@comtechllc(DOT)com

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