Business Analyst I
Come grow with us! If you're looking to grow your analytics experience, look no further! We are seeking a business analyst to round out our amazing and growing team.
Here's what you'll do:
Business Application Support
- Assist in the administration and support of key business applications used across Operations, Supply Chain, R&D, and Commercial teams.
- Help monitor system performance and escalate issues to IT when needed.
- Support configuration updates, testing, and documentation of application changes.
Cross-Functional Coordination
- Work with different departments to understand system needs and help document business requirements.
- Assist in translating business needs into system requests for IT teams.
- Support communication between business users and IT during system updates or issue resolution.
Business Analytics & Reporting
- Support the collection, analysis, and reporting of operational and system data to help improve business processes.
- Assist in developing and maintaining reports and dashboards that provide insights into system performance, operational efficiency, and process improvements.
- Work with different teams to help identify trends, data gaps, and opportunities for improvement.
- Support data validation and ensure accuracy of information used for reporting and decision-making.
- Assist in documenting metrics and key performance indicators (KPIs) related to system usage and operational workflows.
Project & System Support
- Assist with application upgrades, implementations, and system improvements.
- Participate in testing and validation of new system features.
- Help maintain system documentation and process workflows.
User Support & Training
- Provide basic support to internal users for business applications.
- Assist with user onboarding and training for new tools or system updates.
- Track and document common issues to help improve user experience.
Continuous Improvement
- Help identify opportunities to improve processes through better use of technology.
- Assist with reporting on system usage and operational improvements.
- Support initiatives that enhance efficiency across business teams.
Additional Responsibilities
- Maintain documentation in accordance with quality requirements.
- Follow company safety and environmental health guidelines.
- Support cross-functional projects as needed.
- Perform additional duties as assigned.
What we are looking for in the ideal candidate:
- Bachelor or Associate Degree in Business Administration, Engineering, Computer Science or Management Information Systems, Life Sciences, or any other equivalent degree or experience
- Minimum 1-2 year of experience working business applications.
- Strong experience in Microsoft Excel
- Ability to solve practical problems, define cause and effect, map dependencies in process.
- Organized, detail oriented, analytical, curious, with demonstrated troubleshooting and investigation skills
- Ability to prioritize tasks, multitask with organization and manage time effectively.
- Ability to work independently with limited oversight, in a complex global environment;
- Demonstrates a positive attitude, capacity for team environment, and exhibits a genuine interest in drug discovery in support of advancing human health.
Candidates within a commutable distance of Fremont, CA are encouraged to apply.
Pay rate range: $41.83 - $45/hr.
Schedule:
- The position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as needed.
What we offer:
- Excellent full time benefits including comprehensive medical coverage, dental, and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
Eurofins USA Discovery Services is a Disabled and Veteran Equal Employment Opportunity employer.