Business Analyst

Job Scope :

· Elicit citizen/business needs through servicejourneys and develop business cases via rapid

prototyping.

· Develop user stories, specifications, andacceptance criteria, building prototypes to validate requirements and measurevalue.

· Evaluate and recommend technologies (including AI tools).

directions and WOG central solutions, through hands-on experimentation.

· Identify and adopt appropriate development methodologies (e.g., Agile, Waterfall) for various

environments.

· Ensure system readiness for deployment and analyse the impact of changes.

· Assist the CIO in identifying digital transformation opportunities.

· Define product vision, roadmap, and objectives aligned with business strategy.

· Communicate product strategies and use data to inform decisions.

What We Are Looking For :

· Degree in a relevant IT field with 4+ years ofexperience in IT business analysis, solution design, and

testing.

· Experience in at least one full software/productdevelopment cycle (Agile preferred).

· Strong analytical, problem-solving, andinfluencing skills.

· Strong stakeholder management skills withability to engage users at all levels and facilitate

discussions

· Proactive, motivated, and inquisitive mindset.

· Ability to code and iterate during planningsessions and conduct workshops.

Preferred Skills:

· Business Analysis certification (e.g., CBAP).

· Past development or consulting experience.

· Experience in Agile, Knowledge Management, or Service Design.

Good-to-have Skills:

· Some exposure to modern web technologies such as React, JavaScript, Python, Java, or .NET (C#)

will be an advantage.

· Familiarity with government development tools and CI/CD concepts, including SHIP/HATS, is a plus.

· Experience working with Agile tools such as Figma, Miro, or JIRA

· Experience facilitating workshops, focus groups, and sprint reviews

· Knowledge of data analytics and product metrics

· Certification such as Scrum Master or Product Owner is a plus

· Experience with development workflows using tools like SHIP/HATS, GitHub or GitLab for code

management and collaboration

· Experience to rapid application development platforms such as OutSystems

· Working experience with content management systems such as Sitefinity, SharePoint Online, or

similar platforms