Business Analyst (Programme)

Capture, document and traceability-manage requirements from Customer across all workstreams.
Author and maintain governance artefacts — Terms of Reference, RACI, gate-review decks, programme glossary.
Support workstream BAs with consistency, templates and quality assurance.
Run requirements workshops, persona definition sessions and journey-mapping exercises with Customer users.
Maintain the requirements traceability matrix from initiation through to BAU handover.

5+ years as a Business Analyst on technology transformation programmes; programme-level experience is advantageous.
Solid experience with workshop facilitation, documentation and stakeholder-management skills.
Demonstrable delivery experience in a regulated industry — financial services, government, pharmaceuticals, energy or similar — including familiarity with change control, audit and compliance constraints.
Experience working in a large, geographically distributed global organisation, comfortable operating across multiple time zones and cultural contexts.
Experience working within a globally distributed team, collaborating effectively across multiple time zones and cultural contexts.
Excellent written and verbal communication skills; able to engage with senior stakeholders and translate technical detail for non-technical audiences.
Comfortable working in a hybrid client/partner team with clear ownership boundaries.

Programme governance frameworks — Steering Committee, Architecture Review Boards, Change Advisory Boards.
Integrated planning and reporting tooling — Microsoft Project, Smartsheet, JIRA, Confluence, Power BI.
RAID, dependency and critical-path management at programme scale.
Service transition and operational integration aligned to ITIL v4 / ITSM frameworks.

Banking or finance experience.
Experience in role, delivering complex, global End User transformation in a regulated industry.
BCS / IIBA business analysis certification (CBAP, CCBA or equivalent).

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