Business Analyst / Project Manager

We are seeking a sharp, delivery-focused Business Analyst & Project Manager to join our Delivery team. This hybrid role blends the analytical rigor of a Business Analyst with the organizational accountability of a Project Manager. You will own the full automation project lifecycle — from eliciting and documenting requirements to driving on-time, high-quality deployments — while acting as a trusted bridge between business stakeholders and technical delivery pods.

KEY RESPONSIBILITIES

Project Delivery & Lifecycle Management

• Drive end-to-end delivery of process and test automation (RPA, IDP, Process Mining, Agentic) projects using Agile methodologies, ensuring on-time and high-quality deployments.

• Manage project scope, timelines, budgets, and burn rates across one or more client engagements simultaneously.

• Serve as the primary point of contact for offshore delivery, managing client expectations and reporting transparently on progress and ROI.

• Maintain accurate project data (resource allocations, timesheets, financials) in PSA tools such as Kantata.

• Facilitate and lead sprint ceremonies, status calls, and periodic MBR/QBR meetings with client stakeholders

Business Analysis & Requirements

• Own requirement clarity end-to-end: elicit, document, validate, and prioritize business and technical requirements to keep delivery pods supplied with code-ready work.

• Create comprehensive Process Design Documents (PDDs) and Solution Design Documents (SDDs), translating As-Is Blue Prism logic into optimized To-Be UiPath designs with full traceability matrices.

• Analyze Technical Design Documents (TDDs) and proactively identify gaps on behalf of the development team.

• Define information architecture to ensure all logic is traceable and testable from ideation through to UAT.

• Prepare and facilitate requirements workshops and stakeholder interviews, challenging the status quo and identifying process optimization opportunities.

Stakeholder & Client Management

• Act as the critical bridge between business stakeholders and technical teams, translating complex automation concepts into clear business language.

• Manage formal Change Request processes to document, approve, and communicate deviations from legacy logic or agreed scope.

• Build and nurture strong client relationships, evolving from a delivery partner into a trusted advisor who helps shape automation and AI strategy.

• Support Presales activities by contributing to scoping, estimation, and proposal preparation for automation engagements.

WHAT WE'RE LOOKING FOR

Experience

• 5+ years of combined experience in Business Analysis and/or Project Management within IT or automation contexts.

• Hands-on experience with UiPath and/or Blue Prism — non-negotiable for this role.

• Demonstrated experience delivering RPA, Intelligent Automation, or Test Automation projects end-to-end.

• Proven track record of managing client relationships, including expectation setting and escalation handling.

Technical & Analytical Skills

• Solid experience with process modelling standards: UML/BPMN, PDD, SDD, TDD documentation.

• Proficiency in Agile project management tools (e.g., Jira) and PSA platforms (e.g., Kantata, FinancialForce).

• Ability to analyze complex automation logic and translate it into clear, structured requirements.

• Basic knowledge of SQL and APIs (REST/SOAP) is a plus.

Soft Skills & Mindset

• Exceptional communicator — able to explain complex ideas simply, bridging the gap between technical teams and business leaders.

• Consulting mindset: strong analytical and problem-solving skills, able to think critically and adapt to different client cultures.

• Naturally proactive: you look for solutions before problems escalate and identify opportunities without being asked.

• Full ownership mentality — you operate on the "said and done" principle and take accountability for outcomes.

• Driven by curiosity and continuous self-development in the latest technology trends.

PREFERRED QUALIFICATIONS

• UiPath Certified Professional Business Analyst (UiBA) or equivalent UiPath certification.

• PMP, Scrum Master (CSM), or other project management certification.

• Exposure to AI, Generative AI, IDP, or Process Mining tools (e.g., Celonis).

• Experience with onsite–offshore coordination models.

THIS ROLE IS FOR YOU IF

• You are naturally perceived as a strategic advisor, not just a task executor.

• You thrive in ambiguity and can context-switch between analytical deep dives and stakeholder conversations.

• You are energized by fast-moving, client-facing environments where your impact is directly visible.

• You are genuinely curious about AI and agentic automation — and want to build your career at the frontier of this space.

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What We Offer

• Tailored development plan with career coaching
• Regular feedback – we value your opinion, and we appreciate new ideas
• International career and project opportunities
• Deepen your working knowledge of intelligent automation through our structured training courses
• Immerse yourself in an exciting, positive, and creative atmosphere and generate novel solutions to some of our client's most complex challenges
• Work in different international and cross-cultural teams for each project

Benefits

• 100% payroll + benefits by law
• Work from home (Anywhere in México)
• 30-day Christmas bonus
• 16 vacation days
• 1 economic day a year
• Grocery coupons
• Savings fund
• Home office stipend
• Major medical insurance
• Life insurance
• Training & certifications