Business Development & Data Senior Manager (F/M/X)

Reporting to SVP Business to Owners & Sustainability Leader, we are looking for a Business Development & Data Senior Manager, who will sit in Accor Luxury & Lifestyle Global Hotel Development, also supporting PM&E Global Hotel Development. This position is instrumental in delivering group growth through the management of NUG & Pipeline objectives via the WeMax CRM; it is a direct and essential contribution to the Capital Market Day's KPIs.

Key Responsibilities:

Accor Group Business Development Monitoring & Performance

• Implement development projects validation - Process implementation and +500 signings follow-up from lead to contract delivery (yearly)
• Follow-up automated project validation process, saving >10 hours a month per developer and Group CDOs/R&B CEOs/CFOs each
• Proactively manage openings, NUG, signings and pipeline
• Ensure development project reporting, dashboarding & business intelligence analytics
• Conduct performance review analytics

WeMax DEV CRM Run, Build & Data Accuracy

• Secure run, access, process, audit, control, and compliance >90% usage rate
• Ensure data quality to support sound strategic decision-making
• Gather developers' evolution needs, analyze CRM features & usage to identify gaps and propose evolutions aligned with KAM needs. Act as key partner to the CRM Product team to prioritize, follow-up and deploy CRM enhancements
• Implement AI development into WeMax Dev with Digital Factory

Key Account Management (KAM) for Developers

• Implement Owners, Investors & Prospects segmentation and account ownership allocation rules into WeMaxDev (elite tiers)
• Ensure Owners, Investors & Prospects knowledge & profiling into WeMaxDev
• Implement KAM into WeMaxDev (10 accounts per developer with prospect focus)
• Oversee 400+ Key Accounts stewardship into WeMax Dev
• Follow up data completeness tracker >93%
• Liaise and coordinate with KAM Ops

Developers' Training & Engagement

• Animate community of 20 WeMax Dev champions
• Animate community of >60 Key Account Managers/Developers
• Implement regular trainings for development teams
• Implement team challenges to boost adhesion and motivation

• Master degree in business or engineering school or equivalent
• At least 5 years experience in analytics & data
• Database and software skills (from big data CRM Microsoft Dynamics to insights: Excel+, PowerPoint) analytics tools.
• Analyst, methodical, rigorous
• Autonomous, problem solver
• Fluent in English and French