Business System and Process Manager

- Leverage industry trends, standard methodologies, innovative technology and process improvement ideas. - Lead and implement cross-functional change management initiatives across all Apple’s product lines, influencing decisions through collaboration, leadership and a customer-focused approach - Devise and implement in partnership with cross-functional business users (e.g. Finance, Sales, etc), Freight Forwarders, 3PL Warehouse, Apple OEM’s, IS&T business and system solutions that meet the changing business conditions. - Project manages cross-functional re-engineering implementations. - Work towards effective change management when necessary - Ensure process integration across organization, both regionally and globally. - Develop good, up-to-date knowledge of IT capabilities and able to work closely with IS&T. - Work within the business (cross functionally and cross regions) to document and gain final approval for Business Requirements - Together with the Business Process Owner to enhance the Business Processes to meet requirements - Articulate Business Requirements to IS&T Consultants and assist in the formulation of a prototype or proof of concept solution - Work with the IS&T Consultants to design the final solution to meet the requirements - Lead the User acceptance test and implementation of the business change and supporting systems change across Apple Pacific - Validate the return on investment was met post implementation Minimum Qualifications In-depth knowledge and experience in project and process management. Minimum of 6-8 years relevant experience Proven track record of leading strategic projects combined with the ability to execute at tactical project-level activities and tasks SAP System and process savvy Strong Project Management experience with attention to detail Proven experience working effectively in a matrixed, global organization Preferred Qualifications Good process re-engineering skills Excellent operation issue resolution skill Excellent people and communication (written and spoken) skills Good teamwork attitude Ability to work with ambiguity Self-motivated, driven individual who is comfortable working in a global, fast-paced environment Prior consulting experience in a similar hi-tech industry is desirable Proven experience as a change agent having effectively implemented change in large cross functional organization Large Cross Functional project implementation experience Experience working on projects for teams based outside Singapore, e.g. virtual teams