Business Systems Lead
Business Systems Lead - Epicor ERP
Are you an Epicor ERP power user who thrives at the intersection of technology, operations, and business improvement? Our client, a well-established and growing precision manufacturing organization serving highly regulated, high-demand industries, is looking for a hands-on Business Systems Lead to drive ERP optimization, process improvement, reporting, and cross-functional system support across the enterprise.
This is a high-impact role where you'll have visibility across operations, supply chain, production, finance, customer service, and leadership. If you enjoy solving complex business problems, improving workflows, building meaningful KPI reporting, and becoming the go-to ERP expert inside an organization, this is the opportunity you've been waiting for.
Why This Opportunity Stands Out
What You'll Be Doing
Enterprise Systems Leadership
Business Process & Cross-Functional Support
Reporting, Analytics & KPI Development
User Support & Training
What We're Looking For
Compensation & Benefits
Are you an Epicor ERP power user who thrives at the intersection of technology, operations, and business improvement? Our client, a well-established and growing precision manufacturing organization serving highly regulated, high-demand industries, is looking for a hands-on Business Systems Lead to drive ERP optimization, process improvement, reporting, and cross-functional system support across the enterprise.
This is a high-impact role where you'll have visibility across operations, supply chain, production, finance, customer service, and leadership. If you enjoy solving complex business problems, improving workflows, building meaningful KPI reporting, and becoming the go-to ERP expert inside an organization, this is the opportunity you've been waiting for.
Why This Opportunity Stands Out
- Highly visible role with direct impact on business operations
- Opportunity to own and enhance Epicor ERP across the organization
- Collaborative, team-oriented environment with strong leadership support
- Stable, growing manufacturing company with a long-standing reputation for quality and innovation
- Exposure to multiple business units and end-to-end operational workflows
- Excellent benefits package and generous PTO offering
What You'll Be Doing
Enterprise Systems Leadership
- Serve as the functional lead for Epicor ERP (E10/Kinetic)
- Support day-to-day ERP operations across multiple departments
- Troubleshoot system issues and coordinate with internal IT and external vendors
- Support upgrades, enhancements, testing, deployments, and ongoing optimization efforts
- Ensure data integrity, system reliability, and overall ERP performance
Business Process & Cross-Functional Support
- Support and improve Quote-to-Cash and Procure-to-Pay workflows
- Partner closely with Sales, Customer Service, Production, Purchasing, Supply Chain, Quality, and Finance teams
- Identify process gaps and recommend scalable, system-driven improvements
- Assist with process documentation, standardization, and operational efficiency initiatives
Reporting, Analytics & KPI Development
- Build and maintain dashboards, reports, and operational metrics
- Analyze business data using Excel, SQL, Power BI, and Epicor reporting tools
- Develop KPIs that drive visibility and decision-making across the organization
- Perform trend analysis and data mining to support leadership initiatives
User Support & Training
- Provide hands-on ERP support and end-user training
- Create documentation, SOPs, and process guides
- Support help desk activities and collaborate with IT to ensure timely issue resolution
What We're Looking For
- 3-5+ years of experience in ERP systems support, business systems analysis, or a related role
- Hands-on experience with Epicor ERP E10 or Kinetic
- Strong understanding of manufacturing business processes and end-to-end operational workflows
- Experience supporting Quote-to-Cash and Procure-to-Pay processes
- Advanced Excel skills including Pivot Tables, Power Query, and complex formulas
- Strong communication, troubleshooting, and analytical skills
- Ability to work cross-functionally in a fast-paced environment
- SQL and/or Power BI experience
- Multi-company or EDI integration experience
- ERP reporting and dashboard development
- Manufacturing industry experience
- Exposure to MRP environments and operational KPI development
Compensation & Benefits
- Salary range: $85K - $95K
- Comprehensive medical benefits
- 3 weeks PTO
- Stable organization with long-term growth potential
- Hybrid flexibility may be available for the right candidate