Job Description Summary

Department - Information Technology

Job Description

OPEN TO CURRENT PIMA COUNTY EMPLOYEES ONLY

Job Type: Classified

Job Classification: 5105 - Business Systems Manager I

Salary Grade: 18

Pay Range

Hiring Range: $93,392 - $128,398 Annually

Pay Range: $93,392 - $140,067 Annually

Range Explanation:

• Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

• Pay Range is the entire compensation range for the position.

The Pima County Information Technology Department (PCITD) is seeking a self-motivated, thorough, disciplined, and perceptive individual for the role of Business Systems Manager I. The ideal candidate has experience in and working knowledge in management of teams performing administrative tasks regarding documentation: collection, analysis, and collaboration; such as audits, public records requests, compliance or similar. This role requires close collaboration with other project teams, so strong interpersonal skills are essential. We offer an opportunity to apply and expand your skills, work in a supportive team environment, and advance your career. Bring your energy, enthusiasm, professionalism, and drive for continuous improvement and help make a difference in your community by supporting the mission of Pima County government.

Business Systems Manager I is responsible for coordinating the feasibility analysis, business and systems design, development, procurement and implementation of complex information systems, and managing all phases of systems implementations for small to large size projects, assumes a leadership role on enterprise projects, and manages components of the relationship between technical organizations (e.g., PCITD) and specific customer department/elected official segments.

This is an in-office position located in Tucson, AZ, and cannot be remote. The Information Technology Department is unable to provide visa sponsorship for this position.

Essential Functions:

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

• Through regular interactions with business segment customers, establishes relationship to ensure customers receive system, hardware and other technical support required to conduct their business efficiently and effectively;

• Analyzes business requirements and makes recommendations to satisfy those requirements;

• Coordinates quarterly planning with customer segments to facilitate proper planning and acceptance of systems work;

• Manages, coaches, trains, and evaluates performance of employees on individual and assigned team activities;

• Leads critical customer segment projects to enhance service delivery and support to customer base;

• Prepares requests for information (RFI)/requests for proposal (RFP) and participates in the evaluation and selection of vendors solutions;

• Interfaces with vendors, conducts contract negotiations and ongoing lifecycle maintenance and support activities;

• Establishes procedures for system migration, database changes and hardware upgrades;

• Provides guidance on required processes and procedures based on department and county policies, administrative procedures, department policies and work instructions;

• Responsible for other duties as assigned in support of the overall goals and functions of both the Human Resources Department and Pima County.

Minimum Qualifications:

Minimum eight years of experience in business process analysis, project management or computer hardware, software or database development, maintenance, or testing.

(Relevant education from an accredited college or university may be substituted.)

OR:

One year in a Pima County Business Systems Analyst III classification or related as determined by the department head at the time of recruitment.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

• Minimum five (5) years experience with management of teams performing administrative tasks.

• Minimum five (5) years experience with responsibility for department-wide documentation and compliance activities.

• Minimum five (5) years experience with coordination of activities between multiple teams.

Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.

Supplemental Information:

Licenses and Certificates: Some positions may require appropriate licenses or certifications at time of appointment or within a specified timeframe, e.g., Certified Business Analysis Professional (CBAP). Failure to maintain the required licensure shall be grounds for termination. Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record.

Special Notice Items: Some positions may require completion of a satisfactory personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems. The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. The Information Technology Department is unable to provide visa sponsorship for this position.

Physical/Sensory Requirements: Repetitive wrist, hand and/or finger movement. Ability to communicate clearly (verbal, written). Must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access filing cabinets, office machinery, etc.

Working Conditions: Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.

EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.