FreeHire

Tao Group Hospitality

Busser - Crane Club Members Lounge New York

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Part-time team members who meet the requirements are eligible for:

  • State Applicable Time Off

  • Pet Insurance

  • 401(k) Retirement Program with Employer Match

  • Employee Assistance Program

  • TAO Savings Marketplace

  • Employee Discounts and much more!

Assists Servers & Cocktail Servers in steps of guest service, and resets tables in a speedy, professional, and effective manner. Interacts with the dining room/lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

  • Anticipate and accommodate the needs of the guests

  • Maintain the general cleanliness and orderliness of the tables and surrounding area including floor

  • Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs

  • Deliver, fill, and re-fill water, as requested by guests and/or directed by servers

  • Clears and resets tables, and cleans table area, including banquettes, during service

  • Helps ensure guest satisfaction through active participation in service

  • Maintain general cleanliness of stations and the entire venue

  • Complies with Department of Health and company sanitation standards

  • Properly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management, including:

  1. Responsible for making sure all tables and chairs/banquettes are clean and free of debris

  2. Sets tables with proper settings

  3. Wipes down chairs, tables, and banquettes

  4. Stocks side-stations with prescribed supplies

  5. Completes opening duties as assigned or directed

  6. Completes closing duties as assigned or directed

  • Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts)

  • Reports all breakage, and damage of equipment or furniture immediately to management

  • Attends and participates in daily pre-service meetings

  • Attends and participates in any training sessions or departmental meetings

  • Learn by listening, observing other team members, and sharing knowledge while leading by example

  • Portrays a positive and professional attitude

  • Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments

  • Works as part of a team and provides help and support to all fellow team members

  • Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

  • Tao Group Hospitality in-venue Busser training

EDUCATION/WORKING KNOWLEDGE:

  • Previous hospitality experience preferred

  • Previous Busser experience preferred

  • Previous experience in a high-volume restaurant/nightclub/lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

  • Ability to write, read, and verbally communicate

  • Must have good positive energy throughout the day

  • Must be able to print legibly for Team Members, management, and guests to read

  • Must be able to stand for extended periods of time

  • Must be able to move quickly

  • Must be able to push and lift up to 75 lbs. with or without assistance

  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

  • Exposure to cleaning materials

  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

  • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards

  • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

  • Ability to maintain confidentiality

  • Ability to handle a fast-paced, busy, and somewhat stressful environment