Camera Monitor ( Wednesday - Sunday 4:00 pm to 12:00 am For $20 an hour )

Position Summary:
The Camera Monitor / Quality Assurance Observer is responsible for overseeing live video feeds from all group homes to ensure staff are performing their duties in compliance with agency policies. This position plays a critical role in maintaining safe, clean, and professional environments for residents by monitoring staff conduct, identifying concerns, and providing timely feedback to both staff and administration.

Essential Job Duties and Responsibilities

Observe live camera feeds across group homes during assigned shifts to ensure staff are engaged and following agency procedures.
Monitor staff compliance with professional standards, including appropriate use of time and minimal personal phone usage.
Ensure homes remain clean, safe, and orderly by conducting visual checks through camera monitoring.
Contact staff immediately when issues arise, providing direction for corrective action in real time.
Document daily activities, incidents, and observations in a detailed report for submission to administration.
Flag repeat offenders or ongoing concerns for administrative review and disciplinary consideration.
Track and maintain compliance records to identify patterns or areas for staff training and improvement.
Protect confidentiality of all video surveillance footage and uphold agency policies regarding privacy and security.