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ABBOTT HOUSE

Case Aide

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JOB SUMMARY

The Case Aide works closely with the Case Manager assisting with the case management tasks and facilitates the safe and timely release or discharge of children and youth, documents the provision of services in case file according to ORR requirements, state licensing standards, and Abbott House’s policies/procedures.

GENERAL RESPONSIBILITIES
  • Assist the Case Manager with case management duties, such as calling sponsors, collecting documents, filing documents, and uploading pertinent documents into the portal.
  • Responsible for collecting the recreation log, medication log, clothing log and weekly educational reports to present for staffing and to file in the hard copy file.
  • Assures the Discharge Package is complete, and child is given the discharge package and signs acknowledgement of receipt of discharge package.
  • Uploads the UC’s federal paperwork into the portal 24 hours upon arrival.
  • Provides the UC calls to sponsor, lawyer, and family.
  • Helps Case Manager to s identify and screen prospective sponsors, URM programs and Post 18 plans. Manages unification/ discharge process. Concurrent planning to expediate safe and timely releases.
  • Effectively coordinates inter and intra-agency services to clients by working as a team with the providers (foster parents, clinicians, teachers, medical, legal, FFS, CFS, CC etc.).
  • Establishes effective collegial relationship with Lead Case Manager, Senior Case Manager and Lead Clinician.
  • Attends weekly staffing meetings and requests meetings with the FFS for complex cases.
  • Follows up on timely and appropriate referrals for medical services, health screening and mental health assessment of young people.
  • Participates in the 7day case management rotation.
  • Makes meaningful contributions to agency and department programming.
  • Carry out the job responsibilities in a professional manner.
  • Complete all required training.
  • Mandated Reporter.
  • Participates in individual, group, and department supervision.
  • May conduct home visits as requested to support case management team.
  • Attend and complete all mandatory ORR & Abbott House mandatory training on a timely basis.
  • Any other related duties as required.

PHYSICAL REQUIREMENTS
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. An employee in this position is regularly required to stand; walk, use hands and fingers, handle, or feel objects; reach with hands and arms; talk and listen, and taste or smell. The employee frequently is required to walk. The employee is occasionally required to keep balance and stoop, kneel, crouch, or crawl.
  • Computer – The Case Aide must be able to use a computer and able to learn software programs
  • Office Equipment- The Case Aide is required to operate a fax, copier, scan, and other office equipment.
  • Communication - The Case Aide needs to be able to speak, read and write fluently in the English language
  • Writing - The Case Aide must be able to write in the English language using correct spelling, grammar, punctuation, etc.
  • Driving - The Case Aide must have a valid Driver’s License and a clean driving record.
  • Lifting - The Case Aide may frequently lift 0-25 lbs., occasionally lift 25-50 lbs., and rarely lift over 50 lbs.
  • Push/Pull - The Case Aide may frequently push/pull 0-25 lbs. of force, occasionally push/pull 26-45 lbs. force, and rarely push/pull over 45 lbs.
  • Sitting, Standing and Walking – The Case Aide will be required to sit, stand and walk throughout the work day.
  • Stooping -The Case Aide may occasionally stoop. This is defined as bending body downward by bending spine at the waist.
  • Kneeling -The Case Aide may occasionally kneel. This is defined as bending legs at knees to come to rest on knee(s).
  • Crouching - The Case Aide may occasionally crouch. This is defined as bending body downward and forward by bending spine and legs.
  • Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee frequently works in an office environment. The noise level in the work environment is usually moderate due to talk and movement of the program participants and other co- workers. The noise level can increase on occasion due to yelling or screaming by the participants of the programs.