Case Manager I - TCM

This is a professional position that is responsible for the care and treatment of mentally ill adults. The Case Manager will develop and implement the treatment plan, which will include the necessary follow-up, case management and intervention as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop a treatment relationship with a client and formulate treatment plans on his/her caseload that will detail treatment to be provided.
• Provide psychosocial rehabilitation, symptom monitoring & management and supportive counseling to clients on caseload and participate in “team case management”.
• Monitor client’s psychiatric medication regime and compliance as directed by the physician.
• Provide crisis intervention and supportive counseling to clients who are in crisis.
• Responsible for maintaining treatment oriented environment (under supervision of program supervisor) and assure consistency in carrying out treatment objectives.
• Coordinate utilization of various community resources, day programs and outside health care providers.
• Assists clients in financial planning and development of income resources.
• Coordinate client access to all entitlement programs and will act as protective payee for client’s Social Security benefits when appropriate.
• Provide treatment related education and liaison with client’s family.
• Assist client in securing adequate housing and prompting and training for skills necessary to keep housing.
• Responsible for coordinating the efforts of all professionals and paraprofessionals involved with each client.
• Responsible for formulation of appropriate discharge plan with assistance of client and program supervisor.
• Responsible for accurate documentation and maintaining case file as required by agency policy, government regulations and applicable local, state and federal codes.
• Responsible for meeting department designated monthly billing quotas, EHR note entry within 72 hours and biannual treatment plans.
• Attends and participates in staff meetings, in-service training seminars and conferences as required.
• Providing client coverage for other staff members as assigned.
• Attendance at community based MC3 Change Agent meetings as delegated.
• Works in partnership with the quality department to develop appropriate measures in support of program outcomes.
• Participates in department quality planning activities, (e.g. continuous improvement, Logic models, performance metrics, etc.,)