Case Manager Masters Degree - CSP

Job Purpose: To facilitate the improved wellbeing of individuals with severe mental illness and/or substance use disorders. The Case Manager will work collaboratively with an integrated treatment team to provide clinical direction and support to a pool of clients. Case managers will develop and implement a treatment plan, which will include evolving goals and client-centered interventions.

Essential Job Functions:
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)
• Builds therapeutic rapport with clients to aid in identifying treatment needs to develop client-centered treatment plans.
• Provides psychosocial rehabilitation, symptom monitoring & management, and supportive counseling to clients in the CSP program.
• Actively participates in daily team meetings, adhering to a team approach to best aid all clients assigned to the team.
• Monitors clients’ psychiatric medication regime and compliance as directed by the physician.
• Provides crisis intervention and supportive counseling to clients who are in crisis.
• Maintains a treatment-oriented environment (under supervision of program supervisor) and assures consistency in carrying out treatment objectives.
• Coordinates utilization of various community resources, day programs, and outside health care providers.
• Assists clients in financial planning and the development of income resources and coordinate with representative payee program as needed.
• Provides treatment-related education and liaison with the client’s family and natural supports.
• Assists clients in securing adequate housing and prompting and training skills necessary to keep housing.
• Provision of ongoing assessment of clients demonstrated in case note submission, biannual assessments, maintaining case files as required by agency policy, and applicable local, state and federal codes.
• Meets department-designated monthly billing quotas, EHR note entry within 24 hours, biannual treatment plans and other funder required documentation.
• Formulates appropriate discharge plan with the assistance of client and program manager.
• Attends and participates in staff meetings, in-service training seminars, and conferences as required.
• Adheres to agency and Milwaukee County (funder) policies and procedures while carrying out daily responsibilities.
• Collaborates and assists with all levels of personnel within the program to achieve common goals.
• Provides client transportation in personal vehicle as needed.
• Other duties as assigned.