Case Manager

Founded in 1867, the Sacramento Children's Home is the oldest active charity in Sacramento and among the most highly respected. SCH is an equal opportunity employer who values an inclusive work environment that celebrates and recognizes the diversity of its employees. At SCH, we appreciate that having employees of many different backgrounds strengthens our organization, and we strive to create a workforce that reflects the diverse and culturally rich communities that we serve.

OVERVIEW: The Lead Care Manager (LCM) supports children, youth, and families in various community settings in collaboration with the treatment team. The LCM's role is to coordinate all aspects of Enhanced Care Management (ECM) and any Community Support (CS).

DUTIES:

1. (90%) Direct Services

• Provide support services to children and families via methods consistent with the agency’s treatment philosophy and approach.
• Provide direct behavioral support services to youth and their families referred by Managed Care Plans or FCHN.
• Collaborate with the Clinical Support Supervisor to develop individualized treatment plans, interventions, and action plans to support a patient’s journey to find linkages, provide case management services, or build skills.
• Conduct observations and assessments of youth and families’ needs, concerns, and strengths to contribute to service planning and the development of individualized care.
• Complete the necessary Medi-Cal/mental health notes, written in a billable and timely manner.
• Provide a variety of interventions, including but is not limited to, coaching, mentoring, skill building, tutoring, and supportive feedback.
• Actively participate with co-workers, agency representatives, and other treatment team members as part of a collaborative team approach.
• Provide emergency and crisis responses.
• Serve as a role model and advocate for children and families involved in Wraparound.
• Monitor and ensure effective linkages with community and agency service providers.
• While a child is residing in the residential program, attend meetings regarding the child.
• Ensure the safety and well-being of clients at all times.
• Assist families in finding transportation to appointments and submit written documentation of such visitations and/or activities to CPS workers.
• Ensure compliance with HIPAA privacy practices.
• Perform other duties as assigned.

2. (10%) Other

• Participate in training activities as directed.
• Establish and maintain positive and effective working relationships with internal staff and external resources.
• Adhere to the policies, systems, and standards of Sacramento Children’s Home and all applicable programs, agencies, and contracts.
• Participate in supervision, staff meetings, process reviews, and other assigned meetings.
• Perform other duties as assigned.

LOCATION: 4343 Williamsbourgh Dr. Sacramento CA, 95823

SCHEDULE: Monday – Friday, 8:00am – 4:00pm or 9:00am – 5:00pm; Flexibility to meet schedule needs of members

SALARY: $25.94 - $29.18, to start