Cash Application Officer

Job Description

MAIN RESPONSIBILITIES of this Position:
Responsible for the day-to-day processing of the Accounts Receivables function, including
co-ordination of contacts with Collection teams for processing of Customer and Business to
Business Debts, receipts and cash application. Monitor billing balances of customers and take
appropriate action to assign overdue amounts to business partners in accordance with the
collection escalation procedure.

Key Areas of Responsibility
● Receive and post customer remittances to customer accounts
● Investigate overpayments and underpayments to enable accurate posting
● Review age of receivables and specific account balances to ensure timely receipt of payment
● Implement actions to re-bill customers or forward accounts to collections for follow-up
● Processing accounts receivables adjustments for errors or omissions including credits and
debits to accounts
● Resolve unapplied and unidentified receipts on daily basis
● Maintain a clean ledger with minimal aged open transactions
● Administer month end procedures on Accounts Receivables
● Liaise with the Business Units to manage overdue receipts
● Create and produce accounts receivables reports for management review
● Identify problem areas in the process and work to generate solutions
● Maintain an up to date AR operation manual
● Administer direct debit operations, including managing of Direct Debit batches in order to
provide an accurate and properly charge to our customers
● Record unpaid direct debits to ensure bank and customer accounts proper reconciliation
● Cooperating with Collections team to add/update direct debits instructions to ensure accurate
and timeliness of direct debit submissions.

Key Skills / Preferred Qualifications

● Minimum of High School diploma
● Basic experience in accounting
● Ability to quickly become a proficient user of Oracle Financial Applications
● Knowledge of International Accounting Standards

● Good communication skills
● Language skills: English mandatory
● Professional manner and highly organized
● Excellent customer service skills and experience of telephone based support is desirable
● Aptitude for process improvement, attention to detail, getting to root cause of problems
● Enthusiastic, positive attitude to support a constructive working environment

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com