Our Mission: Providing people the skills and resources to become self-sufficient through the power of work.

Our Diversity Statement: LLGI recognizes our employees’ differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities and talent our employees bring to the workplace represents an essential part of our culture.

Job Title: Processor

Department: Retail/Centralized Processing

Reports To: Director of Production and E-Commerce

Classification: Non-exempt

EEO-1 Category: Laborers and Helpers

Safety Sensitive: Yes

Supervises: n/a

Job Summary

Processes and distributes donated goods to meet quality standards and production schedules.

Essential Job Duties

1. Grades donated goods according to quality specifications, sorts into appropriate bins and assigns prices.
2. Determines season of product; places off season product in seasonal bins
3. Sorts donated goods for quality; determines proper disposition for sale, salvage or trash
4. Maintains clean and organized work area; assists with trash and salvage removal
5. Participates in required training
6. Effectively manages time to ensure that work is completed
7. Maintains quality control in processing donated goods
8. Monitors and recognizes security, loss prevention and safety risks and assists in their prevention
9. Contributes to team success by involving others in work processes, decisions and actions
10. Stays abreast of position-related knowledge including brand names
11. Ensures that the customer’s perspective is a driving force behind customer satisfaction
12. Seeks to understand the customer’s circumstances, problems, expectations and needs
13. Identifies internal and external customer service issues and creates solutions
14. Builds customer awareness around our mission
15. Identifies and corrects conditions that affect employee and customer safety
16. Complies with safety standards
17. Initiates action to maintain daily production targets
18. Embraces the values, vision and mission of LLGI
19. Proactively initiates action to accomplish objectives
20. Seeks to understand individual differences and values to build workplace relationship 21. Learns and applies new job related information in a timely manner

22. Performs other duties as required or assigned.

Competencies

Adaptability	Managing Conflict	Stress Tolerance	Work Standards
Communication	Tenacity	Urgency	Energy