Change Enablement Director – Epiq Advisory for Law Firms
At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.
Job Description:
Role Overview
The Change Enablement Director will lead and grow Epiq Advisory for Law Firms’ Change Enablement practice, serving as a trusted advisor to law firm and corporate legal leaders navigating complex transformation. This role blends deep change and adoption expertise with legal‑industry fluency, client advisory leadership, and practice development. The Director will shape and deliver both stand‑alone change engagements and embedded change workstreams across Epiq’s KM, AI, search, data, and solution implementation practices, while contributing to the evolution, positioning, and scaling of our change enablement offerings.
Key Responsibilities
Client Advisory & Delivery
Serve as a trusted advisor to law firm and corporate legal leadership on change strategy, adoption planning, and transformation risk across Epiq’s advisory and implementation initiatives
Lead and deliver enterprise‑scale change enablement engagements for law firms and legal departments, including both stand‑alone change programs and embedded workstreams within broader advisory initiatives
Assess organizational readiness, stakeholder impact, and change fatigue across partners, associates, professional staff, and business services teams in complex, multi‑initiative environments
Translate firm strategy and advisory recommendations into practical, lawyer‑centric adoption and enablement plans that account for legal culture, risk sensitivity, billable hour pressures, and governance requirements
Design and execute end‑to‑end change programs, including stakeholder analysis, readiness and impact assessments, adoption roadmaps, communications, training strategies, and reinforcement models
Guide clients – lawyers and business professionals – through change impacts associated with AI, document and knowledge platforms, workflow automation, data modernization, and process re‑engineering
Identify and proactively manage adoption risks, resistance patterns, and fatigue, particularly in firms undergoing overlapping or sequential transformations
Establish and track measurable adoption, usage, behavior change, and value realization metrics tied to client business outcomes
Legal‑Centric Enablement & Leadership
Partner with client leadership teams to recommend and support embedded change into day‑to‑day legal workflows
Translate complex technology and operating model changes into clear, role‑based messaging and enablement tailored to legal audiences
Design learning and enablement programs for partners, associates, paralegals, practice support, and business services professionals
Coach law firm and in‑house legal leaders on effective change sponsorship, decision‑making, reinforcement, and visible leadership behaviors required to drive adoption
Lead stakeholder interviews, focus groups, and feedback loops to surface resistance, pain points, and adoption barriers
Practice Development & Growth
Lead the development and evolution of Epiq Advisory’s Change Enablement offerings, frameworks, and methodologies for the legal market
Shape change enablement approaches within proposals, SOWs, and client presentations, in collaboration with other practice leads
Contribute to business development efforts by articulating the value of change enablement as a core driver of ROI and transformation success
Represent change and enablement perspectives across complex, multi‑workstream client engagements
Stay current on legal industry trends, emerging technologies (including AI and agentic workflows), and evolving best practices in legal change and enablement
Internal Leadership & Capability Building
Mentor and support internal consultants and client teams on best‑practice change and enablement approaches in legal environments
Support clients in building sustainable internal change capability, including governance models, enablement frameworks, and role clarity
Collaborate with Epiq Advisory leadership to align change enablement with KM, AI, data, search and experience management practices
Your specific salary will be determined based on several factors:
Location-based market rate for the role
Your abilities in relation to the job specification
Performance during screening and interview
Pay parity with the wider team in the considered location
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
Click here to learn about Epiq's Benefits.
Epiq Leadership Compass
Enterprise Decision Making
Applies deep business and financial insight to guide strategic decisions, resource allocation, and thought leadership.
Use financial and market expertise for long-term direction
Build strategic partnerships
Promote a customer-first mindset
Allocate global resources for innovation and growth
Cultivates a Growth Mindset
Fosters innovation through curiosity, smart risk-taking, and adaptability—aligning change with strategy for lasting impact.
Promote curiosity and forward-thinking
Build a culture of innovation through partnerships
Drive innovation to meet client needs
Lead innovation with a clear vision
Align innovation with market trends
Builds Talented Teams
Builds and develops inclusive, high-performing teams aligned to strategic goals for exceptional talent and business results.
Focus on employee engagement
Build a strong talent pipeline
Fosters Relationships & Collaboration
Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
Build trust-based partnerships
Nurture long-term relationships
Remove collaboration barriers
Celebrate cross-team success
Engages & Influences
Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
Use storytelling to build buy-in
Align communication with organizational goals
Guild alignment through strong engagement
Maximizes Performance
Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.
Use data to identify improvement opportunities
Make informed decisions
Align team goals with boarder strategy
Empower teams to manage their own goals
Translate vision into clear priorities
Prepare for disruptions with strong change management
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.