Chief Information Officer
The Chief Information Officer is responsible for defining and driving the airport’s information system strategy, digital transformation agenda, and cybersecurity governance, ensuring secure, robust, integrated, and future-ready information systems that support operational excellence and business growth.
The CIO plays a critical role in maintaining 24/7 operational continuity for airport systems supporting passengers, airlines, security, baggage handling, operations, and administrative services.
- IT Team management
Define the IT service organization, establish and evaluate team members' objectives, and design and optimize the processes and working methods within the IT service. Manage, coach, and develop a multidisciplinary IT team
- IT Strategy and Digital Transformation Leadership
Define and lead the medium and long-term IT strategy and digital transformation roadmap aligned with airport business objectives.
- IT Governance and Enterprise Architecture
Establish and enforce IT governance frameworks, standards, and enterprise architecture across all systems.
- Cybersecurity Strategy and Oversight
- Define cybersecurity strategy, oversee risk posture, and ensure protection of critical systems, infrastructure, and data.
- Ensure compliance with cybersecurity policies, aviation regulations, and data protection standards.
- Participate in risk assessments, disaster recovery planning, and business continuity activities.
- Manage security incidents and coordinate remediation actions.
- Technology Investment Planning and Prioritization
Lead planning and approval of IT investments, ensuring alignment with strategic priorities and return on investment.
- Enterprise Systems Integration Oversight
Ensure integration and interoperability of key airport systems including AODB, CUPPS, FIDS, ERP, CMMS, and security platforms.
- Data Governance and Digital Capability Development
Establish data governance frameworks and promote data-driven decision-making across the organization.
- IT Risk Management and Compliance Oversight
Oversee IT-related risks and ensure compliance with regulatory, security, and audit requirements.
- Innovation and Technology Advancement
Identify and drive adoption of emerging technologies to enhance operational efficiency and passenger experience.
- Stakeholder Engagement and Alignment
Engage with executive leadership, operations, and external partners to align IT initiatives with business needs.
- IT Performance and Governance Reporting
Establish KPIs and dashboards to monitor IT performance, cybersecurity posture, and system effectiveness.
- IT Maintenance – RUN phase
Establish IT maintenance organization and process to ensure the continuity, integrity, availability of IT services
- IT Project – BUILD phase
- Accountable for the successful execution and delivery of IT projects during the Build phase, ensuring effective coordination of technical teams, vendors, and business stakeholders to achieve project objectives.
- Coordinate deployments, migrations, and system integrations
- Manage relationships with external suppliers, contractors, and airport partners.
- Education
Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field.
- Professional Certifications
ITIL, COBIT, ISO 27001, CISSP, CISM, or equivalent certifications are an added advantage.
- Experience
10–15 years’ experience in IT leadership, digital transformation, or enterprise systems management.
Previous team management experience required.
Experience in critical 24/7 operational environments is highly desirable.
Experience in aviation, critical infrastructure, or large enterprise IT environments is an added advantage.
- Language
Proficiency in both English and Swahili.