Chief Operating Officer

Organizational Location: This position is with the Department of Homeland Security; within U.S. Customs and Border Protection; in Office of the Commissioner. For more information about U.S. Customs and Border Protection, please visit https://www.cbp.gov/about.

As Chief Operating Officer (COO), you will work with the Commissioner of CBP to bring greater understanding of the operational requirements of the agency and provide strategic direction and oversight of enterprise services and operational support components. You will provide clarity to business-related goals and projections and prepare reports to external stakeholders on agency operations. You will be responsible for positively representing the agency and interfacing with executives at DHS, the White House, Members of Congress, and representatives of other interested parties. You will provide close and highly confidential policy and operational advice to the Commissioner of CBP on a large and varied number of issues and matters in which the Commissioner is involved on a day-to-day basis. You will research matters and provide the Commissioner with recommended policy and program proposals and solutions. You will be responsible for the oversight and management of the Executive Assistant Commissioners and Assistant Commissioners within the Office of Enterprise Services and Office of Operations Support. You will direct and lead strategies and operations designed to achieve success across a range of enterprise services, to include acquisition services, facilities and asset management, finance, human resources management, information technology, programming, and accountability. You will be responsible for ensuring that operational support functions, to include centers of innovation, intelligence, planning and evaluation functions, incident and emergency response, international affairs, laboratories and scientific services, and other support functions are agile, visionary, and effective, to promote a stronger CBP. For an overview of the diverse responsibilities CBP carries out within the Government, visit our website at cbp.gov.

Must be a U.S. Citizen. All pre-employment processes will be conducted in English. You may be required to pass a background investigation. CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures. Subject to a 1-year supervisory probationary period (unless already completed). Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency. If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. May be subject to pre-employment and random drug tests. File a Confidential Financial Disclosure Report OGE-278e within 30 days of appointment and annually from then on. You may be required to obtain and maintain a security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal. Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement. There are three key documents that contain important information about your rights and obligations. Please read and retain these documents: Noncriminal Justice Applicant's Privacy Rights, for those who undergo an FBI fingerprint-based criminal history record check for personnel vetting, which includes Rap Back, FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation), and SEAD-3-Reporting-U.pdf (dni.gov), (applicable to those who hold a sensitive position or have eligibility for access to classified information). If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing any of the scheduled appointments, the hiring agency may rescind their tentative offer of employment. You must meet the qualification requirements of this position no later than the closing date of the job opportunity announcement.