Claims Analyst (1 year fixed-term contract - maternity cover)
- Review the requests for indemnity for accuracy, completeness and eligibility;
- Check the coverage rules and supporting documents;
- Permanent communication with policyholders regarding the indemnity and debt collection procedures;
- Pro-actively and upon requests communication with customers related to claims files;
- Daily monitoring of claims files with debt collection agencies;
- Investigates discrepancies, missing information or possible fraud;
- Attending the meetings with customers;
- Preparation of relevant reports upon requests.
- At least 2 year experience in a similar position;
- Legal or economic education;
- Good knowledge of Microsoft Office, Outlook, Internet;
- Very good command of English (advanced level);
- Strong analytical, problem solving and communication skills;
- Very good organizing skills and detail-oriented;
- Good negotiation skills;
- Ability to write reports to summarize and clarify information;
- Attention to detail and comfort working with data, records and software tools;
- Empathy and responsiveness;
- Flexibility in thinking.
Here you'll find:
- Career growth opportunity (both locally and internationally) in a global scale company: you will gain knowledge in business information, risk management, finance, and operational decision-making.
- Supportive culture: be part of a team that encourages you to take initiative, learn from mistakes and celebrate successes.
- Flexible Work Options: hybrid work arrangements and morning schedule flexibility.
- Benefits: medical subscription, lunch tickets, gift tickets for Christmas and Easter, vacation tickets Bookster, Speexx
- Learning opportunities: regular professional training and courses.
At Coface Romania, we value curiosity, drive, and innovation. If this resonates with you, JOIN US!