Claims Processing Officer

Job position: Claims Processing Officer

Salary: $3150

Shift Timing: 8.30am - 6pm

Shift pattern: Timing 5 Day Week

Working Location: Scotts Road

The scope of services shall be as follows:

Claims Submission and Processing:

a) To update the claim information including the date of receipt of the claim, project number and claim amount in the database.

b) To check the claims and seek clarifications with grantees on queries arising rom their claim submissions to ensure that all queries are satisfactorily resolved.

c) To seek PUB advice on disputable matters if any. Disbursement Memo Preparation and Verification

d) To compute the amount to be disburse and prepare the disbursement memo.

e) PUB will check and verify the disbursement memo.

f) To confirm the disbursement amount with grantees through email after

checking by Client and there are no further clarifications needed.

g) To seek further clarifications with grantees on queries arising from the

checks by Client

h) To liaise with Client to ensure that project technical milestones are on track before funds can be disbursed.
Claims Documentation
i) To photocopy and ensure proper filing and documentation of all claims.

j) To provide daily updates to Client on the progress of the claims processing


Reporting:

k) To update the monthly claims aging report (template provided by the Board). The report tracks the disbursements of the projects, how much claims we received and not paid, and how long the claims have been outstanding.

l) To update the daily claims tracking report. The report tracks the stage of disbursement workflow the claims are
in.
m) To collate the quarterly claim submissions and prepare the report on funds drawdown.

n) To manage the submission of audit reports by grantees via reminders’ sending.

Other Duties

o) To support the planning, budgeting and forecasting of the annual budget of the funding initiatives.

p) To collate the required documentation related to claims processing for audit purposes.