Claims & Underwriting Administrator
We are looking for an experienced Claims and Underwriting Administrator to join our Insurance team. This role will be based at our Head Office in Cape Town.
§ Strong analytical ability to register claim from start to finish
§ Appoint Service Providers/Loss Adjustors/Assessors/Structural Engineers
§ Authorise or reject a claims within mandate
§ Excellent communication skills to liaise with clients, administrators, and stake holders
§ High attention to accuracy and detail
§ Policy amendments, changes, fulfilment and annual reviews
Qualifications & Requirements
§ Matric/Grade 12
§ RE 5 certification
§ NQL4 or NQL5 (Short term insurance)
§ Minimum 5 years’ experience in short term claims and underwriting
§ Experience in high call centre environment – Inbound and outbound
§ Proficiency in Outlook, Word, Excel
Experience
§ Short Term Claims - Essential
§ Underwriting exposure
Core Strengths
§ Ability to work both independently and within a team
§ Meeting daily and month deadlines consistently
§ Positive attitude and professional execution
§ Strong time management and KPI achievement
§ Effective telephone techniques and great listening skills
§ People-oriented personality