Cleaning Operations Support

Key Responsibilities

1. Cleaning Operations & Coordination

• Coordinate procurement of cleaning consumables, tools, and equipment in accordance with company procedures
• Liaise with suppliers on orders, deliveries, and product availability
• Arrange distribution of supplies and equipment to various sites in a timely manner
• Support site supervisors on operational and staffing requirements
• Assist in manpower coordination and deployment when required

2. Inventory & Equipment Management

• Maintain accurate inventory records and track all stock movements in accordance with company procedures
• Monitor stock levels and ensure timely replenishment
• Conduct periodic stock checks and reconciliation
• Arrange servicing, maintenance, and repair of cleaning equipment
• Follow up with vendors on servicing schedules and ensure equipment is in good working condition
• Ensure accountability for stock accuracy and minimize discrepancies or losses

3. Administrative & HR Support

• Maintain proper filing and documentation(hardcopy and softcopy) in an organized and accessible manner
• Handle submission and tracking of HR-related forms (e.g. Annual Leave, time-off, medical leave)
• Monitor cleaners’ attendance, absenteeism, and replacements, ensuring accuracy before submission to HQ (Kuala Lumpur) on a monthly basis
• Support onboarding documentation for new staff(forms, uniform issuance, records)
• Prepare basic correspondence, reports, and internal documentation as required
• Ensure timely and accurate submission of all required documents to HQ

4. Operations Support (Field& Ad-hoc)

• Provide support across sites when required(floater role)
• Assist during manpower shortages, urgent situations, or special assignments
• Support operations during weekends, Sundays, and Public Holidays when necessary to ensure service continuity
• Prepare periodic reports and updates as required by Management

5. Compliance, SOP & Safety

• Ensure all tasks are carried out in accordance with company SOPs, policies, and operational procedures
• Comply with all applicable Singapore regulations, including Workplace Safety and Health (WSH), environmental, and public health requirements
• Always adhere to safety guidelines, including proper use of Personal Protective Equipment (PPE)
• Ensure safe handling, usage, and storage of cleaning chemicals in accordance with company procedures and safety standards
• Follow all client site rules and safety requirements when deployed to sites
• Report any safety hazards, incidents, or non-compliance to the supervisor immediately
• Maintain accurate and timely documentation inline with company standards and audit requirements (e.g. ISO, Eco Vadis)
• Maintain confidentiality of company and employee information