Clerk II

SUMMARY: Performs complex (journey-level) clerical work. Work involves compiling and tabulating data, checking documents for accuracy, transporting documents and/or stock and inventory, and

maintaining files. Works under general supervision, with limited latitude for the use of initiative

and independent judgment.

This is a TEMPORARY position to start ASAP. Employees will be employed and paid by Heart of Texas Goodwill Ind. Inc. This position is not hired directly by the state's office but through Goodwill. This temporary position is through a State Set-Aside Contract aimed at helping people with disabilities find employment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Proofs correspondence, reports, purchase orders, summaries, manuals, vouchers, records, and
other related forms.
Answers inquiries regarding policies and procedures, assists the public and staff in filling out
forms, and provides information to the public by mail or phone.
Reviews, compiles, organizes, and tabulates data; performs calculations; and prepares charts,
graphs, and tables.
Maintains files, materials, reports, and supplies.
Opens, sorts, and distributes incoming mail; prepares mail-outs; processes outgoing mail; and
maintains records on postage, registered mail, and packages.
Prepares documents for data entry and enters data into database.
Delivers, picks up, or receives documents, supplies, mail, equipment, or materials; checks for
quantity and quality; or makes arrangements for repairs and services.
May maintain office schedules and appointments and perform backup receptionist or telephone
switchboard duties.
May arrange the scheduling, transfer, and display of surplus property; and may conduct physical
inventory.
Perform other duties as assigned.

Leadership Competencies:

Leadership Competency	Team, Departmental, Corporate Leader
OUR TEAM
Emotional Maturity and Respect	Manages personal emotions to gain staff confidence by impartially resolving issues. Consistently treats others with professionalism, honor, and dignity.
Integrity	Manages ethically. Develops and implements processes that are consistently executed with fairness and equity.
Capacity for Change and Innovation	Serves as principal liaison to manage change.
Interpersonal Skills	Is approachable and open; identifies and facilitates staff engagement opportunities. Engages in conflict appropriately; tailors communication to the appropriate audience.
Commitment to Development and Empowerment of Self and Others	Encourages staff to utilize tools to support their development. Facilitates the use of tools and resources for staff development; helps staff reach their full potential.
OUR COMMUNITY
Commitment to Goodwill’s Mission, Vision, and Values	Manages operations in accordance with Goodwill’s Mission, Vision, and Values. Reinforces Goodwill’s Mission, Vision, and Values with staff and the community.
Commitment to Diversity, Equity, and Inclusion	Champions inclusion activities, strategies, and initiatives. Executes inclusion strategies.
Community and Service	Effectively communicates the benefits and impact of Goodwill’s services to stakeholders.
OUR GROWTH
Commitment to Excellence and Customer Service	Encourages staff accountability for meeting goals and producing high-quality results.
Business Acumen	Accurately interprets data, policies, and procedures for sound decision-making. Incorporates critical thinking skills into decision-making framework. Directs and ensures compliance with all Goodwill policies/procedures.
Stewardship and Accountability	Effectively works within financial and budgetary guidelines and report all financial irregularities immediately to management.