Clerk III - Catering Coordinator

Position Title:

Clerk III - Catering Coordinator

Job Group:

Merit

Required Minimum Qualifications:

• Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.

Job Description:

Help create memorable events while delivering exceptional customer service! This role serves as a key point of contact for catering clients, coordinating event details from initial inquiry through execution. Responsibilities include preparing sales proposals, managing contracts in catering software, generating production requests, and ensuring accurate billing and customer satisfaction through timely communication and follow-up.

The position works closely with customers, student organizations, and campus partners to support successful catering events and daily operations. Additional duties include training and supervising student office staff, coordinating departmental needs, maintaining office supplies, assisting with event setup and teardown, and providing support for food service operations and cashiering as needed. The ideal candidate is organized, customer-focused, and skilled at managing multiple priorities in a fast-paced environment.

Schedule: Mon-Friday 8:00 AM – 4:30 PM

Preferred Qualifications:

• Experience coordinating catering, hospitality, event planning, or food service operations.

• Experience preparing contracts, proposals, or invoices.

• Experience using catering management, event management, point-of-sale, or customer relationship management software.

• Experience training, leading, or supervising student employees, temporary staff, or team members.

• Experience working in a higher education, conference center, hospitality, or large-scale event environment.

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What You Can Expect

• Insurance benefits (medical, dental, and vision) starting on your first day

• Retirement plans with generous university contributions

• A free meal with every shift

• Paid time off, sick leave, and holiday pay — enjoy holidays off

• The opportunity to influence how food is prepared and served across campus

About ISU Dining
ISU Dining is a nationally recognized campus dining program committed to culinary innovation and excellent service. From residential dining centers and cafés to catering and retail outlets, we serve thousands daily, offering variety, consistency, and quality. This position plays a key role behind the scenes, ensuring every meal starts with a strong foundation.

As a member of the dining team, you’ll be part of a fast-paced, high-volume kitchen unlike anything most have experienced. Every day is different as you help manage large-scale meal prep, fine-tune recipes, and keep things running smoothly. If you enjoy leading a team, learning on the job, and working with talented students and full-time workers, this role could be a perfect fit!

For more information about the department, visit the ISU Catering website

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

Resume/Curriculum Vitae

Letter of Application/Cover Letter

Why Choose Iowa State University?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:

• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday, and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

If you have questions regarding this application process, please email employment@iastate.edu, or call 515-294-4800 or Toll Free: 1-877-477-7485.

Appointment Type:

Regular

Number of Months Employed Per Year:

12 Month Work Period

Time Type:

Full time

Pay Grade:

08

Original Posting Date:

June 17, 2026

Posting Close Date:

July 5, 2026

Job Requisition Number:

R19432

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email eooffice@iastate.edu.

General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.