Client Accounts Assistant / Property Compliance Assistant (Part-Time Remote)

Client Accounts & Property Compliance Assistant (Part-Time Remote)

Location: Remote (South Africa)
Hours: 20 hours per week (UK working hours) GMT 12pm to 4pm.

Salary: R12,500 – R15,000 per month (depending on experience)

Job Summary

We are seeking a detail-oriented Client Accounts & Property Compliance Assistant to support a UK-based, family-run property management business.

This role sits within a small, collaborative team and focuses on supporting property accounts, reconciliations, arrears management and compliance administration across residential and commercial portfolios.

The position is remote (South Africa-based) and offers long-term stability with the potential to grow into a full-time role.

Key Responsibilities

• Manage landlord and tenant account records
• Process rent receipts, payments, and allocations
• Monitor and follow up on arrears (residential and commercial)
• Process supplier and contractor invoices
• Support bank and account reconciliations
• Prepare landlord statements and basic financial reports
• Assist with service charge and property-related reconciliations
• Support property compliance administration tasks
• Respond to client and tenant account queries
• Maintain accurate financial and property records

Requirements

Essential

• Experience in property administration, property accounts, lettings support, or similar environment
• Strong reconciliation and numerical ability
• Experience working with client accounts, billing, or financial administration
• High attention to detail and accuracy
• Ability to work independently in a remote environment
• Strong communication and organisational skills

Advantageous

• Exposure to arrears management or credit control
• Experience with landlord/tenant ledgers
• Familiarity with property systems (Reapit, MRI, Arthur, etc.) – or similar
• Exposure to UK property processes or international clients

Personality & Fit

This is a small, family-run business (12 employees), so culture fit is very important. The right candidate will be:

• Positive, flexible, and proactive
• Willing to support across different areas of the business
• Reliable and self-managed
• Comfortable in a small, collaborative team
• Detail-focused and methodical
• Professional in communication

What We Offer

• Flexible remote working
• Exposure to the UK property sector
• Training and ongoing support
• Opportunity for long-term growth
• Supportive and friendly team environment

Additional Requirements

• Stable internet connection required (load shedding resilience essential)
• Must be legally authorised to work in South Africa
• Strong written and verbal English communication skills