Client Intel Associate (CIA)

Category: Research & Development

Location:

Overview:

myScout is looking fora driven and reliableClient Intelligence Associateto join our growingteam. This is ahigh-volume outbound calling rolefocused on verifyingcompany information and staffing usage across the United States. You will spendmost of your day on the phone speaking with decision makers & gatekeepersat a fast pace.

This is a fully remoteposition designed for someone who is confident on the phone, comfortabletalking to strangers all day, highly organized, and able to performconsistently in a structured startup environment.Attendance is criticalin this role. Performance is measured daily and weekly through clear metrics.Call offs directly impact results and are not tolerated.

This isnot a salesrole, but it is a production driven role with clear expectations aroundoutput and accuracy.

KeyResponsibilities:

Make200 to 300 outbound calls per day using an auto dialer from a provided list
Speakwith companies to confirm hiring trends, staffing usage, and company facts
Identifystaffing departments and gather accurate contact information for decisionmakers
Gatheradditional insights such as roles filled by staffing, frequency of usage, andstaffing vendors used
Conductonline research using Google, LinkedIn, company websites, and other sources tovalidate records
Researchpersonal insights on staffing decision makers through social media platforms
Enterand maintain accurate data in spreadsheets and the myScout platform
Flaglead issues or inconsistencies to the Manager for re verification
Respondto client questions or corrections via chat, email, or phone within 24 hours
Answerinbound calls to the myScout main phone line as needed

Requirements

Callcenter, customer service, telemarketing, recruiting, or other high volumeoutbound calling experience strongly preferred
Experienceworking with an auto dialer is a plus
Staffingindustry knowledge is helpful but not required. Full training provided
Confident,friendly, and professional phone presence
Comfortablehaving back-to-back conversations throughout the day
Strongcomputer skills and attention to detail
Ableto work quickly without sacrificing accuracy
Coachable,dependable, and able to thrive in a fast-moving environment
Provenstrong attendance record in prior roles required -call offs are not tolerated here

Benefits

At myScout, you’re not just another rep on a headset. You’repart of a fast-growing startup where your work directly impacts the product andthe company’s growth. We offergenerous PTO, paid holidays, and additionalpaid time offbecause performance matters, but burnout helps no one. Thisis a fully remote role with a highly structured environment, clearexpectations, and consistent coaching so you always know where you stand.You’ll work with a team that values reliability, ownership, and results andrewards people who show up, execute, and take pride in their work. If youthrive in a high energy startup, like moving fast, and want stability plusflexibility, this is a great place to build real experience and momentum.

Details

Originally posted on Himalayas