Client Relations Account Manager I
Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking for a Client Relations Account Manager I to join our ever evolving CX team and help shape the future of global commerce.
About the role:
As a Client Relations Account Manager I, you will be responsible for ensuring excellent and consistent rapport with Worldpay clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight and service delivery
What you’ll own
• Ensure a positive and consistent relationship for one or more assigned clients
• Serve as primary point of contact to support problem resolution and ensure client retention
• Develop strong working relationships with assigned clients and Worldpay resources
• Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts
What you’ll bring
The ability to establish and maintain effective working relationships, both internally and externally
Strong organizational and time management skills
Solid knowledge of Ecommerce Payment Processing products and related services
A strong aptitude for analyzing and solving problems
Experience working with mid-tiered accounts, delivering consistent and high-quality client support
Prior banking or finance-related experience is a plus
A proactive mindset, with a focus on effectiveness and a strong willingness to learn, contribute, and deliver results
About the team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections
– it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
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