Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking forClient Server Software Analyst to join our ever evolving technology team and help shape the future of global commerce.
What you’ll own
Day to day ITSM ticketing, triage, and L2 technical support for Boarding & Servicing application portfolio
Identifies recurring problems, works with the team to identify the root cause, then plans and executes the necessary steps to eliminate possibility of reoccurrences
Deployment of application releases, patches, requests, and customizations
Understand reliability metrics and enhance automation solutions for auto-healing and incident resolution
Effectively coordinate with other IT functions and with peers across locations working across different time zones
Triage issues with Windows Engineers, DBA, and Network Engineers
Perform the daily activities and operations of application support team
Create and update documentation as necessary to share new methods and knowledge around troubleshooting
Provide technical direction and training to more junior Application Support Engineers
Cover 24x7 support function. 24x5 from office & 24xWeekend on-call
What you’ll bring
Overall experience of 1-2 years
Practical experience of Windows Server, SQL Server, IIS and networking
Very in-depth knowledge to troubleshoot the IIS related issues
Ability to debug and analyze windows, web server and application logs
Proficient knowledge on one or more scripting languages
Knowledge of any cloud platform is good to have (GCP preferred)
General understanding of Web Application, Web Servers, Web Technologies
Understanding of ITSM/ITIL (Incident/Problem Management) and ticketing systems
Ability to troubleshoot and resolve application issue
It’s a bonus if you have
Open to changes and innovation & continuously learn and adopt new skills
Strong investigative and problem-solving skills
Bachelor’s degree in computer science or related discipline
About the team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
