Clinic Assistant

About Us:

Founded in Singapore in 2001, Clearvision Eye Clinic & LASIK Centre specialises in flap-less & blade-less minimally invasive laser vision correction procedures - TransPRK and SMILE pro. At Clearvision, we are dedicated to providing exceptional eye care in a warm and welcoming environment. Our team of skilled professionals is committed to enhancing the vision and overall eye health of our patients. We believe that a positive, fun-loving atmosphere contributes to both staff satisfaction and excellent patient care.

Position Overview:

We are seeking a highly motivated and enthusiastic Clinic Assistant to join our team. The ideal candidate will be fun-loving, responsible, proactive, and a strong team player. As a Clinic Assistant, you will play a crucial role in ensuring the smooth operation of our clinic and providing outstanding service to our patients.

Key Responsibilities:

Patient Care and Interaction:

• Greet patients with a friendly and professional demeanour, ensuring a positive first impression.
• Assist patients with the completion of necessary forms and paperwork.
• Schedule and confirm patient appointments, handling any necessary rescheduling or follow-up.
• Provide information to patients regarding procedures, treatments, and eye care products.

Clinical Support:

• Prepare examination rooms for patient visits, ensuring cleanliness and readiness.
• *Assist ophthalmologists and optometrists with various diagnostic tests and procedures.
• Perform preliminary tests, such as visual acuity tests and ocular pressure measurements, under the supervision of eye care professionals.
• Maintain and sterilize medical equipment and instruments according to clinic protocols.

Administrative Duties:

• Handle billing and private/corporate insurance claims, including verifying insurance information and processing payments.
• Order and stock medical supplies, ensuring adequate inventory levels.

Team Collaboration:

• Work closely with other clinic staff to ensure efficient workflow and patient satisfaction.
• Provide support and assistance to colleagues as needed, fostering a collaborative work environment.
• Able to travel to different branches (Transport fees will be compensated).

Qualifications:

• Minimum O-Levels Certification
• Previous medical or clinical experience is preferred, but not required.
• Excellent communication and interpersonal skills.
• Strong organisational skills with attention to detail.
• Ability to work efficiently in a fast-paced environment.
• Proficiency with office software and basic medical equipment.