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CLM Lead

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CLM Lead

ABOUT FLUTTER ENTERTAINMENT ​

Flutter Entertainment is the world’s largest sports betting and iGaming operator with 15.9 million Average Monthly Players worldwide and annual revenue of $16.4 billion in 2025. We have a portfolio of iconic brands, including FanDuel, Paddy Power, Betfair, PokerStars, Sisal, and Sportsbet.

As a pioneering force in the industry, Flutter is at the forefront of technological innovation, offering seamless digital experiences to millions of customers worldwide. With a commitment to responsible gaming and a focus on customer-first strategies, Flutter leverages its scale, diverse offerings, and data-driven insights to deliver entertainment while ensuring the highest safety and compliance standards. Its dynamic approach to global growth has positioned Flutter as a dominant player in established and emerging markets, pushing the boundaries of the entertainment experience.

Flutter Entertainment is listed on both the New York Stock Exchange (NYSE) and the London Stock Exchange (LSE). We’re proud to be recognized by TIME as one of the World’s Best Companies 2025 — a reflection of the passion and commitment of our colleagues across the globe.
Our ambition is to transform global gaming and betting to deliver long-term growth and a positive, sustainable future for our sector. Together, we are Changing the Game.

FLUTTER ENTERTAINMENT INDIA​

Our office in the heart of Hi-Tech City, Hyderabad, serves as Flutter Entertainment’s Global Capability Center (GCC). Now home to 1,000+ talented colleagues, we are shaping the future of entertainment across critical areas such as Customer Support Operations, Data & Technology, Business Operations (Finance, HR, Procurement), and HR Tech & Analytics.

We are committed to crafting impactful solutions for all our brands and divisions to power Flutter's incredible growth and global impact. Our portfolio of world-class brands, global scale, and challenger mindset presents a powerful combination.

We have ambitious growth plans and goals for the future and the global and local scale to achieve them.

OVERVIEW OF THE ROLE ​

We are seeking a highly motivated CLM Lead to support Contract Lifecycle Management operations and contribute to process standardization, governance, and continuous improvement initiatives. The role will focus on ensuring efficient contract administration, metadata governance, reporting, workflow compliance, and stakeholder coordination across Procurement, Legal, Finance, and Business functions. The successful candidate will play a key role in supporting scalable CLM processes while driving operational excellence and adoption of best practices.

KEY RESPOBSIBILITIES

CLM Operations Management

  • Manage end-to-end CLM operational activities including contract intake, metadata validation, contract hierarchy management, renewals, amendments, and repository governance.

  • Ensure high-quality contract administration and adherence to defined SLAs and governance controls.

  • Drive operational consistency across all contract workstreams and regions.

  • Act as the primary escalation point for complex contract operational issues.

Process Standardization & Transformation

  • Manage the implementation and stabilization of new CLM processes and governance frameworks.

  • Define and standardize operating procedures, playbooks, decision trees, and workflow controls.

  • Identify process gaps, inefficiencies, and automation opportunities across contract lifecycle activities.

  • Partner with Legal, Procurement, and Business teams to simplify and optimize review and approval processes.

  • Drive adoption of best practices for contract hierarchy, amendments, renewals, and supplier governance.

Coupa/Similar CLM tool, CLM Governance & Implementation

  • Support and enhance Coupa CLM operational processes and controls.

  • Ensure metadata accuracy, reporting integrity, and workflow compliance within Coupa.

  • Drive process alignment between system design and business operations.

  • Support future-state CLM transformation initiatives and roadmap execution.

Reporting, Analytics & Governance

  • Develop operational dashboards and KPI reporting for contract lifecycle activities.

  • Monitor process compliance, turnaround times, renewal pipelines, and operational risks.

  • Provide actionable insights to leadership for operational improvements and governance decisions.

  • Ensure audit readiness and process documentation standards are maintained.

Leadership & Stakeholder Management

  • Manage and mentor CLM operational support teams.

  • Build a high-accountability and process-oriented culture within the team.

  • Collaborate cross-functionally with Legal, Procurement, Finance, Supplier Management, and Business stakeholders.

  • Influence stakeholders to align on standardized ways of working and governance models.

TO EXCEL IN THIS ROLE, YOU WILL NEED TO HAVE

Essential

  • 5-8 years of experience in Contract Lifecycle Management, Procurement Operations, Contract Administration, or Procurement Support functions.

  • Strong experience managing CLM operational teams in a global/shared services environment.

  • Proven experience in process implementation, process transformation, and operational governance.

  • Hands-on experience with Coupa CLM or similar CLM platforms.

  • Strong understanding of contract lifecycle processes including amendments, renewals, hierarchy management, approvals, and metadata governance.

  • Experience driving process standardization and workflow optimization initiatives.

  • Strong stakeholder management and communication skills.

  • Excellent analytical and problem-solving capabilities.

  • Ability to manage ambiguity and build scalable operational processes from the ground up.

Preferred

  • Experience working with Legal and Procurement operating models.

  • Experience in CLM implementation or transformation programs.

  • Knowledge of supplier governance, procurement compliance, and risk management.

  • Lean/Six Sigma or process improvement certification preferred.

  • Advanced Excel, reporting, and dashboarding capabilities.

What We Are Looking For

  • Strong process-oriented leader

  • Ability to drive operational discipline

  • Someone comfortable challenging inefficient processes

  • High ownership and accountability mindset

  • Strong execution capability in fast-paced environments

  • Experience implementing new operational models rather than only BAU support

BENEFITS WE OFFER

  • Access to Learnerbly, Udemy, and a Self-Development Fund for upskilling.

  • Career growth through Internal Mobility Programs.

  • Comprehensive Health Insurance for you and dependents.

  • Well-Being Fund and 24/7 Assistance Program for holistic wellness.

  • Hybrid Model: 2 office days/week with flexible leave policies, including maternity, paternity, and sabbaticals.

  • Free Meals, Cab Allowance, and a Home Office Setup Allowance.

  • Employer PF Contribution, gratuity, Personal Accident & Life Insurance.

  • Sharesave Plan to purchase discounted company shares.

  • Volunteering Leave and Team Events to build connections.

  • Recognition through the Kudos Platform and Referral Rewards.

WHY CHOOSE US

Flutter is an equal-opportunity employer and values the unique perspectives and experiences that everyone brings. Our message to colleagues and stakeholders is clear: everyone is welcome, and every voice matters. We have ambitious growth plans and goals for the future. Here's an opportunity for you to play a pivotal role in shaping the future of Flutter Entertainment India​.