Club Operations Assistant (Bingo)

This position is located within the Commander Mid-Atlantic Region, Fleet and Family Readiness Program, Joint Expeditionary Base Little Creek, Virginia Beach, VA, MWR Department, Food & Beverage Division. The purpose of this position is to assist the Consolidated Club Coordinator with over-sight of the Bingo program.

Assists the Club Coordinator by assigning staff to specific stations on bingo game nights. Issues banks and merchandise, and observes and certifies their verification of counts. Receives cash and merchandise back at close of shift, and verifies counts and paperwork. Ensures proper documentation of all sales and returns, if applicable. Maintains overall Bingo cash fund, and ensures proper payment and documentation of same to winners. Rings out registers and records readings of Daily Activity Records (DARs). Certifies over/under-rings and take appropriate action in accordance with MWR Central Accounting Office (CAO) standard operating procedures (SOPs). Maintains adequate levels of all supplies, and ensures proper inventory and safeguards. Prepares purchase requests for supervisor's authorization for supply orders. Ensures proper receipt and verification of supplies received, and verifies accuracy of invoices. Maintains all necessary files, including but not limited to: head counts per game of patrons and guests, revenue, pay outs, programs, rules and regulations, and all other documentation. Performs all aspects of program delivery on an as-need basis, to include selling cards and merchandise, calling games, making pay-outs, etc. Ensures proper operation and maintenance of all machines, equipment and supplies. Performs general upkeep, and informs supervisor of any maintenance/repair needs. May research vendors, service providers, costs, availability, etc. for maintenance and repairs. Ensures patron satisfaction with the program. Provides information and assistance, resolves or refers patron complaints and/or concerns. Ensures appropriate access and facilitates special needs where possible. When not engaged in specific Bingo functions, may be assigned to assist with any other service or administrative function of the Club as needed. Performs other related duties as assigned.