Coffee Barista part time (DoubleTree by Hilton Portland, OR)

Morning Barista

Position: Morning Barista
Location: DoubleTree by Hilton, Downtown Portland, Oregon
Department: Food & Beverage
Reports To: Coffee Shop Manager

Job Overview:

The DoubleTree by Hilton in Downtown Portland is seeking a dedicated and energetic Morning Barista to join our team. The ideal candidate will be passionate about coffee, customer service, and creating a welcoming environment for our guests. This role involves preparing high-quality beverages, maintaining the cleanliness of the coffee shop, and providing exceptional service to our guests during the morning shift.

Key Responsibilities:

  • Beverage Preparation:
    • Prepare and serve a variety of hot and cold beverages, including coffee, espresso drinks, teas, and smoothies.
    • Ensure consistency and quality in every cup by following established recipes and presentation standards.
  • Guest Service:
    • Greet guests warmly and provide excellent customer service.
    • Take guest orders accurately and efficiently.
    • Address guest inquiries and resolve any complaints in a professional and courteous manner.
  • Operational Duties:
    • Operate and maintain coffee-making equipment, ensuring it is clean and in good working condition.
    • Keep the coffee shop area clean and organized, including counters, machines, and seating areas.
    • Restock supplies such as coffee beans, milk, and pastries as needed.
  • Sales and Cash Handling:
    • Process transactions accurately using the point-of-sale system.
    • Handle cash and credit card transactions, ensuring proper cash handling procedures are followed.
    • Promote and upsell additional items such as pastries, snacks, and retail products.
  • Team Collaboration:
    • Work closely with other staff members to ensure smooth operations during the shift.
    • Communicate effectively with team members and management to address any issues or special requests.

Qualifications:

  • Experience and Skills:
    • Previous experience as a barista or in a similar role is preferred.
    • Strong customer service skills with a friendly and outgoing personality.
    • Ability to work efficiently in a fast-paced environment.
    • Good communication and interpersonal skills.
    • Basic math skills for handling transactions.
  • Attributes:
    • Reliable and punctual, with the ability to work early morning shifts, including weekends and holidays.
    • Detail-oriented with a commitment to maintaining high standards of cleanliness and quality.
    • Ability to stand for extended periods and perform physical tasks such as lifting and bending.

Benefits:

  • Competitive hourly wage and tips.
  • Opportunities for professional development and career advancement.
  • Employee discounts on hotel stays and services.
  • Health and wellness benefits for eligible employees.
  • Free meals
  • Free parking