Collection Specialist

Our dynamic factoring team is looking for a talented and motivated Collection specialist to join us in our offices in Skopje. We are excited to welcome a high-performance individual who can contribute to the growth and success of our organization.

Responsibilities:

• Monitor overdue open balances daily.
• Take proactive actions to address and minimize overdue accounts.
• Maintain an in-depth understanding of the portfolio structure.
• Ensure compliance with terms and conditions and any other factors that impact collection.
• Follow up, collect, and allocate payments efficiently.
• Provide insights and recommendations based on the analysis.
• Research and resolve discrepancies in a timely manner.
• Maintain clear and effective communication with customers.
• Collaborate with internal teams to ensure smooth operations.

Requirements:

• A person with strong written and verbal communication skills in the English language.
• Strong organizational and interpersonal skills, with a developed sense of responsibility.
• Ability to develop lasting professional relationships with customers.
• Proven experience as an Account Receivable Specialist, in other sales/customer service roles, or Finance/Accounting will be considered an advantage.
• Working hours: 14:00 to 22:00 (US working hours).

What we offer:

• A dynamic, proactive and friendly work environment where your contributions are valued.
• Competitive salary to recognize and reward your achievements.
• Private health insurance coverage for your well-being.
• FitKit Membership to support your physical fitness, mental health and overall wellness.
• Fancy offices in the city center and flexible, hybrid working model
• Subsidized meal and subsidized parking.
• Day off for your birthday.
• Performance-based bonuses.