Command Center Operator

A fast-paced work environment with a focus on real-time monitoring of systems and enforcement. Creates a positive image of the City of Virginia Beach by demonstrating a high degree of professionalism.

• Uses email as a daily communication tool.
• Understands and uses Microsoft Word, Excel, Access, and PowerPoint applications.
• Understands Google Mail and Calendar
• Monitor customer payments and citation issuance.
• Compiles, analyzes, and applies data.
• Use operational cameras to monitor garage operations.
• Event Support: Direct staff to areas of need.
• Monitor Ambassadors in the field to ensure that efficient routes are occurring.
• Manage incoming calls from Call Center. Provide information and direct staff as needed.
• Accurate reporting of incoming calls/citations
• Develops ideas to improve operation.
• Promotes a positive image of the City of Virginia Beach