Commercial Account Manager

Join our team in Sydney and play an integral part in driving growth and managing value within Equifax's Commercial Risk portfolio. As a Commercial Sales specialist you will work within a diverse and multi-skilled team, with the key objective of protecting, expanding, and optimising our corporate client accounts. In this critical, high-impact role, you will serve as the strategic bridge between our key corporate clients and our advanced technology solutions, acting as a consultative advisor to design and close complex business deals.

What you’ll do

• Strategic Account Management & Commercial Growth: Manage key client relationships, support the Commercial Sales team, and actively develop a healthy sales pipeline to negotiate and close those commercial deals.

• Cross-Functional Collaboration: Collaborate with data analysts, product managers, solutions consultants, and IT to deliver tailored commercial risk products, data solutions, and services.

• Continuous Improvement & Market Insight: Identify process and strategy gaps, drive customer-oriented service improvements, and feed back market and competitor insights to the product team to help shape future innovation.

• Service Standardisation: Support the development of standardised service levels and bespoke client solutions across our commercial portfolio.

• Customer Data: Provide insight to the Product and Marketing teams on product and service innovation and client expectations.

• Business Reviews: Contribute to the development of strategic Quarterly Business Reviews (QBRs) to demonstrate ongoing value and uncover new commercial pathways.

What experience you need

• Sales & Deal Execution: 3 to 5 years of business-to-business (B2B) account management, sales, or solution sales experience with a proven track record of meeting targets and closing commercial deals.

• Industry & Risk Awareness: Solid background, exposure or practical understanding of commercial risk practices, commercial data, or relevant industry frameworks (e.g., privacy and commercial verification processes).

• Client Services: Strong background in corporate client services, client performance management, or enterprise account management.

• Relationship & Trust: Proven ability to establish yourself as a trusted advisor and develop long-term relationships with a diverse group of personnel.

• Autonomy & Drive: A self-starter mindset with the ability to operate independently, take initiative, and drive commercial outcomes.

• Communication & Influence: Advanced negotiation, commercial acumen, and persuasion skills paired with strong written, oral, and presentation communication.

• Analytical Mindset: Strong data literacy, problem-solving skills, and the ability to project-manage initiatives.

What could set you apart

• Designing/implementing Proof of Concepts (POCs) with external customers.

• Understanding of or exposure to the Equifax Commercial Risk Solutions.

• Experience in applying project management methodologies to client onboarding and software/platform integrations.

Primary Location:

AUS-Sydney-Blue-Street

Function:

Function - Sales Support

Schedule:

Full time