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First State Community Bank

Community Bank Manager (58796)

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Community Bank Manager

Make a Positive Impact

First State Community Bank is seeking a team leader with a customer service focus for a Community Bank Manager position.

As the Community Bank Manager, you will be responsible for managing the day-to-day aspects of running an FSCB location in accordance with our Vision, Mission & Values. As the Community Bank Manager you'll coach the team to create a high quality banking experience for our customers.

Responsibilities in Accordance with Our Corporate Values

Professionalism

  • Ensure daily implementation of the Market Presidents directives while managing the day-to-day operations of the FSCB location
  • Understand the roles of the retail team and how they individually perform to create positive customer experiences

Accountability

  • Hold team accountable for meeting customers needs, recognizing the customers relationship with us and meeting/exceeding performance goals
  • Develops and maintains an awareness of the products and services provided by and through our financial institution
  • Provide oversight on all operational activities such as account opening, cash handling, etc., and coaches to the policies, processes and expectations of the bank

Initiative

  • Drive behaviors and results to achieve priorities, sales goals, and customer experience while focusing on operational excellence
  • Create stability and bench strength by cultivating an engaged and well coached team

Adaptability

  • Schedule sales and service staff to effectively meet customer demand at all times
  • Reduce variability on how processes are employed on the location to create a consistent customer experience

What You Can Expect

  • Competitive pay and benefits package - with variable compensation program based on team performance
  • 401(k) with generous employer match benefit
  • Helpful, qualified, and available leadership
  • A caring, stable work environment

Qualifications

  • High school diploma with an emphasis in business courses
  • Experience in cash handling and customer service
  • Sales experience
  • Strong verbal and written communication skills
  • Availability to work weekend and/or extended hours as required to run the business
  • Ability to transport cash weighing up to 50 pounds
  • Must be able to portray a warm, friendly and personable demeanor with our organizations customer base, as well as all FSB team members